Billing Executive

FUJIFILM Business Innovation; Selangor; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading business services provider in Malaysia is looking for a billing specialist to manage customer invoices and support Account Managers. The ideal candidate has 2-5 years of billing experience and a degree in Business Administration or Finance. Responsibilities include resolving billing disputes, maintaining accurate records, and providing customer support. Proficiency in Microsoft Office and ERP systems is required. This role offers opportunities for professional growth in a fast-paced environment.

Qualifications

• 2-5 years of relevant billing experience.
• Exposure to shared services or multinational environments is an advantage.
• Team player with a positive and proactive attitude.

Responsibilities

• Generate customer invoices and credit notes accurately.
• Resolve billing-related issues timely.
• Support Account Managers with billing queries.
• Document and monitor GIRO applications.

Skills

Billing experience

Accounting principles

Microsoft Excel

Communication skills

Organizational skills

Education

Diploma or Degree in Business Administration, Finance, Accounting

Tools

ERP systems (e.g., Oracle)

Job description

• Generate customer invoices and credit notes accurately based on meter readings and contractual agreements.
• Respond to customer inquiries and resolve billing-related issues on timely manner.
• Handle billing disputes professionally and ensure timely resolution.
• Process contract terminations for removed or discontinued machines and update billing records accordingly.
• Support Account Managers by addressing pre- and post-sales billing queries.
• Update and maintain customer address and billing records, ensuring data accuracy across systems.
• Administer service contracts and support billing system updates.
• Document and monitor GIRO applications, including customer follow-up as needed.
• Provide support on other ad hoc billing-related tasks.
• Participate in system testing, continuous improvement initiatives, and other tasks or projects as assigned. Support internal and external audits by preparing and providing required documentations.

REQUIREMENTS:

• 2-5 years of relevant billing experience
• Diploma and Degree in Business Administration, Finance, Accounting or equivalent.
• Exposure to a shared services experience or multinational environments is an advantage.
• Good understanding of accounting principles and billing process.
• Strong communication with internal and external stakeholders.
• Proficient in Microsoft Office especially Excel and outlook and ERP systems (e.g., Oracle)
• Team player with a positive and proactive attitude.
• Great attention to detail and excellent organizational skills.
• Ability to multitask and perform well in a fast-paced environment.
• Proactive and solution driven.
• Good documentation and reporting skills.

About Us

About Us

FUJIFILM Business Innovation Malaysia Sdn. Bhd., a MSC status Company which is wholly owned by FUJIFILM Business Innovation Asia Pacific Pte Ltd (Singapore). Its main activity involves in providing shared services of Technical Support, Customer Support, On-line Support and Finance Services Operation to all affiliated Company under the umbrella of FUJIFILM Business Innovation across Asia Pacific.

About the Team

At Fujifilm we create innovative products and deliver effective solutions in a wide variety of fields to server society, contribution to the quality of life, and enhance environmental sustainability.