Bilingual Client Experience & Logistics Partner

Swagelok Malaysia; Bayan Lepas; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading supplier in the region is seeking a Client Experience Specialist in Bayan Lepas, Penang. In this role, you'll manage client relationships, coordinate with suppliers, and ensure seamless communication in Mandarin and English. You will be responsible for monitoring inventory levels, resolving issues, and collaborating with teams to improve operations. This position offers an opportunity to impact customer satisfaction and operational efficiency significantly, making it ideal for proactive individuals eager to grow within the supply chain field.

Qualifications

• 1-2 years of experience in customer service, logistics, or supply chain preferred.
• Additional language skills in Mandarin are an advantage.

Responsibilities

• Manage client relationships and understand supply chain needs.
• Coordinate with warehouse teams on stock management.
• Address and resolve delivery issues promptly.
• Collaborate with internal teams to streamline operations.

Skills

Bilingual in Mandarin and English

Client relationship management

Problem-solving

Supply chain coordination

Education

Diploma or Bachelor’s Degree in Business, Logistics, or Supply Chain

Job description

A leading supplier in the region is seeking a Client Experience Specialist in Bayan Lepas, Penang. In this role, you'll manage client relationships, coordinate with suppliers, and ensure seamless communication in Mandarin and English. You will be responsible for monitoring inventory levels, resolving issues, and collaborating with teams to improve operations. This position offers an opportunity to impact customer satisfaction and operational efficiency significantly, making it ideal for proactive individuals eager to grow within the supply chain field.