Bell Assistant

Genting Malaysia; Genting Highlands; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading hospitality company in Genting Highlands seeks customer service personnel to assist guests with luggage, greet them courteously, and explain hotel facilities. Candidates should be fluent in English and Bahasa Malaysia. A commitment to high-quality service and a friendly demeanor are essential. This role offers an opportunity to be part of a dynamic team in a prestigious environment.

Qualifications

• Ability to converse in English and Bahasa Malaysia.

Responsibilities

• Assist customers with their bags and luggages.
• Courteously greet customers and provide high quality service.
• Escort guests to their respective hotel rooms.
• Occasionally park and retrieve guest's vehicle.
• Assist customers with their needs.
• Explain hotel rules and show how to use hotel facilities.

Skills

Conversational in English

Conversational in Bahasa Malaysia

Job description

Select how often (in days) to receive an alert:

• Assisting of customers with their bags and luggages
• Courteously greeting customers and provide them high quality service
• Escorting guests to their respective hotel rooms
• Occasionally park and retrieve guest's vehicle
• Assisting the customers with their needs
• Explaining to the customers the hotels rules, showing them how to use hotel facilities, room features such as TV, Radio, and Bathtubs

Qualifications

• Ability to converse in English and Bahasa Malaysia