Barista - Service Crew

Mixue; Sepang; On-site; MYR 20,000 - 100,000; Full time

Job summary

A beverage company in Sepang is looking for a team member to prepare drinks, provide excellent customer service, and maintain store cleanliness. The ideal candidate is friendly, positive, and able to work in a fast-paced environment. Training will be provided for those without barista experience. The position involves working shifts, including weekends and public holidays.

Qualifications

• Experience as a barista is a bonus, but training will be provided.
• Able to work shifts, weekends, and public holidays.
• Must be able to work in a fast-paced environment.

Responsibilities

• Prepare beverages according to standard recipes.
• Greet customers warmly and take orders accurately.
• Operate POS system for orders and payments.
• Maintain cleanliness of the bar counter and dining area.
• Monitor stock levels and report low inventory.
• Support team members during peak hours.

Skills

Customer service skills

Positive attitude

Good communication

Education

Minimum SPM or equivalent

Job description

Key Responsibilities

• 1. Drink Preparation
  Prepare beverages according to standard recipes (coffee, tea, specialty drinks, smoothies, bubble tea if applicable).
  Operate espresso machine, blender, shaker, and other beverage equipment.
  Ensure consistency in taste, presentation, and quality.
• 2. Customer Service
  Greet customers warmly and take orders accurately.
  Recommend drinks and answer customer inquiries.
  Handle customer feedback professionally and politely.
• 3. Cashier & Transaction Handling
  Operate POS system for orders and payments.
  Handle cash, e-wallet, QR payments, etc.
  Issue receipts and ensure accuracy in daily sales.
• 4. Store Upkeep & Cleanliness
  Maintain cleanliness of the bar counter, equipment, and dining area.
  Wash utensils and sanitize working stations regularly.
  Follow hygiene and safety standards (food handling, glove usage, proper storage).
• 5. Inventory & Stock Management
  Refill ingredients (coffee beans, milk, toppings, syrups).
  Monitor stock levels and report low inventory.
  Assist in receiving and organizing deliveries.
• 6. Teamwork & Operations
  Support team members during peak hours.
  Follow company SOPs, checklists, and service standards.
  Assist in opening/closing procedures.

Requirements

• Minimum SPM (or equivalent).
• Experience as barista is a bonus, but training will be provided.
• Able to work shifts, weekends, and public holidays.
• Friendly, positive, and customer-focused attitude.
• Good communication skills.
• Able to work in a fast-paced environment.