Banking Services & Customer Relations Specialist

AmBank; Brinchang; On-site; MYR 40,000 - 60,000; Full time

Job summary

A leading banking institution in Malaysia is seeking a dedicated individual to perform banking services and deliver superior customer service. Responsibilities include assisting customers with transactions, achieving branch performance standards, and developing long-term customer relationships to foster cross-selling. The ideal candidate has a Bachelor's degree, a minimum of 2 years in branch operations, excellent communication skills, and a good understanding of banking regulations. This role offers competitive opportunities for growth.

Qualifications

• Minimum 2 years in branch operations with service and basic sales knowledge.
• Experience in banking sales and marketing is an advantage.
• Excellent verbal and accounting skills are necessary.

Responsibilities

• Assist customers with banking transactions and services.
• Achieve branch performance standards and compliance.
• Develop long-term relationships for cross-selling opportunities.
• Control and report risks in banking transactions.

Skills

Customer service

Sales knowledge

Verbal communication

Accounting skills

Understanding banking regulation

Education

Bachelor's degree in any field or equivalent banking experience

Job description

A leading banking institution in Malaysia is seeking a dedicated individual to perform banking services and deliver superior customer service. Responsibilities include assisting customers with transactions, achieving branch performance standards, and developing long-term customer relationships to foster cross-selling. The ideal candidate has a Bachelor's degree, a minimum of 2 years in branch operations, excellent communication skills, and a good understanding of banking regulations. This role offers competitive opportunities for growth.