Banking Customer Care & Operations Specialist

CIMB Group Holdings Berhad; Shah Alam; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading financial institution in Shah Alam is looking for candidates to handle cash and non-cash transactions efficiently. Responsibilities include recording transactions accurately, managing customer inquiries, and ensuring compliance with operational procedures. Ideal candidates should possess strong customer service skills and the ability to balance daily operations. This role offers opportunities for a rewarding career in the banking sector.

Qualifications

• Experience in customer service and transaction handling.
• Ability to balance operations accurately.
• Effective communication skills for customer interaction.

Responsibilities

• Transact cash and non-cash transactions accurately.
• Record transactions and balance daily operations.
• Attend to customer requests and inquiries promptly.
• Maintain confidentiality and comply with operational procedures.

Job description

A leading financial institution in Shah Alam is looking for candidates to handle cash and non-cash transactions efficiently. Responsibilities include recording transactions accurately, managing customer inquiries, and ensuring compliance with operational procedures. Ideal candidates should possess strong customer service skills and the ability to balance daily operations. This role offers opportunities for a rewarding career in the banking sector.