Automotive Workshop Operations Lead

ServAuto Sdn. Bhd.; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A regional automotive service provider in Kuala Lumpur is seeking a Workshop Manager to oversee daily operations, ensuring customer satisfaction and workshop profitability. The ideal candidate will have experience in automotive aftersales and leadership skills. Responsibilities include managing the team, planning operations, and driving sales while maintaining high standards of service quality. A diploma in a relevant field and a valid driving licence are required. This role offers growth opportunities and various employee benefits.

Benefits

Clear career path

Annual Leave

Training Provided

Medical Leave

Qualifications

• 3–5 years of experience in automotive aftersales or service workshop.
• At least 2 years in a supervisory or management role.
• Valid driving licence required.
• Proficiency in English and Bahasa Malaysia; Mandarin is an advantage.

Responsibilities

• Plan and oversee daily operations for service bays.
• Ensure outlet performance and profitability.
• Drive cross-selling of services based on vehicle condition.
• Lead and train the workshop team.

Skills

Leadership skills

Customer focus

Communication skills

Problem-solving skills

Education

Diploma in Automotive / Mechanical / Business or equivalent

Tools

Workshop management system

POS systems

Job description

A regional automotive service provider in Kuala Lumpur is seeking a Workshop Manager to oversee daily operations, ensuring customer satisfaction and workshop profitability. The ideal candidate will have experience in automotive aftersales and leadership skills. Responsibilities include managing the team, planning operations, and driving sales while maintaining high standards of service quality. A diploma in a relevant field and a valid driving licence are required. This role offers growth opportunities and various employee benefits.