Automation and Chatbot Specialist

TopNotch HR Consulting Firm; Kuala Selangor; On-site; MYR 60,000 - 80,000; Full time

Job summary

A leading consulting firm in Kuala Selangor is looking for a qualified technical professional with strong analytical skills to join their team. The successful candidate will participate in technical reviews, analyze data, and ensure high-quality solutions are delivered. Required qualifications include a diploma in IT and at least 3 years of relevant experience. The role demands good communication skills and the ability to manage multiple priorities effectively, contributing to both business and product outcomes.

Qualifications

• 3+ years of relevant experience in a technical role.
• Ability to handle multiple projects with tight timelines.
• Technically competent and a fast learner.

Responsibilities

• Join technical and product review meetings.
• Align SOPs through business analysis with stakeholders.
• Deliver bug-free solutions using internal tools.
• Perform advanced statistical data analysis.
• Present analytical insights to business/product teams.

Skills

Strong analytical and problem-solving skills

Good communication and teamwork skills

Ability to balance business and product priorities

Education

Diploma in IT or related field

Job description

TopNotch HR Consulting Firm – Kuala Selangor, Selangor

• Join technical and product review meetings
• Align SOPs through business analysis with stakeholders
• Deliver bug-free solutions using internal tools
• Perform advanced statistical data analysis
• Present analytical insights to business/product teams

Requirements

Must-Haves

• Diploma in IT or related field
• 3+ years of relevant experience
• Strong analytical and problem-solving skills
• Able to handle multiple projects with tight timelines
• Technically competent and a fast learner
• Good communication and teamwork skills
• Able to balance business and product priorities

Nice-to-Haves

• Experience with automation or chatbot workflow development