Associate - Operations

WNS; Subang Jaya; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading Business Process Management company in Selangor is seeking an individual for a key role in the export documentation process. The candidate will ensure timely processing of invoice billing and cash application tasks while meeting individual KPI targets for productivity and accuracy. Responsibilities include self-quality checking, assisting in follow-ups on pending items, and adhering to the office environment's ethical standards. Join a dynamic team and contribute to effective business operations.

Responsibilities

• Ensure timely processing of invoice billing and accounts payable/receivable requests.
• Meet individual KPI targets for productivity and accuracy.
• Perform daily tasks and deliver targets on invoice billing and cash application tasks.
• Execute self-quality checking and assist in follow-ups on pending items.

Job description

Job Description

WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence. We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees.

The incumbent shall have a key role in the business as he/she is directly involved in daily production of the export documentation process, and shall be responsible for:

Ensures timely processing of invoice billing / accounts payable + receivable requests. Accurately keying in / cross checking details of invoices using logic and instructions as given during process trainings.

Meeting individual KPI targets (i.e., productivity, accuracy) as per process requirement.

Key Responsibilities

The incumbent shall perform daily tasks and deliver targets and objectives on the following areas:

Day-to-day Operations

Ensure proper execution of tasks assigned Invoice billing / cash application tasks.

Performs self-quality checking.

Assist in follow-ups and monitoring of pending items on a weekly basis. Participate in and/or suggest process improvement ideas.

Follow instructions of Team Leaders and Managers for all work-related aspects.

Should complete any adhoc task given by management, as and when required.

Office Environment. Should exhibit high ethical and moral standards towards colleagues and the organization. Maintain adherence to office attendance.

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