Associate Inside Sales (Thailand Market)

EY; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A global professional services firm in Kuala Lumpur is seeking an Inside Sales Associate to enhance client engagement with the Supply Chain Finance program. You will drive client adoption, educate clients on the program's structure, and ensure a seamless user experience. Ideal candidates will possess excellent communication skills, proficiency in technology platforms, and a bachelor's degree in a relevant field. This role offers contractual employment with competitive remuneration and opportunities for continuous learning and growth.

Benefits

Continuous learning opportunities

Competitive remuneration package

Diverse and inclusive culture

Qualifications

• Flexibility to undertake assignments at client’s premises.
• Proficiency in English.
• Sales experience in B2B or customer service roles.

Responsibilities

• Identifying and engaging clients to drive revenue.
• Educating clients on the SCF program structure and benefits.
• Delivering demonstrations of the technology platform.

Skills

Excellent communication and interpersonal skills

Proficiency in using technology platforms

Analytical skills

Cultural sensitivity and adaptability

Ability to work in a fast-paced environment

Education

Bachelor's degree in business, finance, or a related field

Job description

The opportunity

We are seeking a highly motivated Inside Sales Associate to join our Client Engagement Management team at EY. The ideal candidate will be responsible for driving client adoption of our Supply Chain Finance (SCF) program, increasing program awareness, and enhancing customer satisfaction across various geographies. This role involves working closely with clients to educate them on the program, facilitate onboarding, and ensure a seamless user experience on our technology platform.

Your key responsibilities

• Identify and engage clients, understanding their needs, addressing their queries, and closing deals to drive revenue and achieve sales targets.
• Educate clients on the structure, pricing terms and benefits of the SCF program to drive adoption and program awareness.
• Deliver compelling demonstrations of the technology platform to showcase the user experience and ease of transaction.
• Guide clients through the onboarding process, ensuring a smooth transition and usage of the platform, and ensure preparation of client agreements in a timely manner.
• Monitor and report on the progress of client onboarding, maintaining accurate records and providing insights to the management team.
• Serve as a liaison between clients and additional stakeholders, directing them to the appropriate contacts when necessary.
• Support process improvement initiatives to further improve the SCF program, delivering efficiencies and optimized operations.

Skills and attributes for success

• Excellent communication and interpersonal skills to effectively articulate financial details, discuss program structure and benefits, and address client queries and concerns.
• Proficiency in using technology platforms and explaining their functionalities.
• Adept at building and maintaining strong relationships with clients and stakeholders.
• Analytical skills to monitor, evaluate, and report on client onboarding.
• Cultural sensitivity and adaptability to work with diverse markets and regions.
• Ability to work in a fast‑paced, goal‑oriented environment, with high standards of quality.

To qualify for the role, you must have

• Flexibility to undertake assignments at client’s premises and are open to contractual employment.
• Proficiency in English.
• The role would be supporting Thailand market hence local language proficiency would be an added advantage.
• A bachelor's degree in business, finance, or a related field.
• Proven records in sales, inside sales, customer service, or a similar role.
• Drive to exceed sales targets through strategic client relationship building, deep understanding of customer needs, and delivering customized, value‑driven solutions.

Ideally, you’ll also have

• Experience in B2B sales/ corporate sales or a comparable role.
• Experience from banking or financial services industry.
• Experience working with financial products or services.
• Familiarity with supply chain financing concepts.
• Exposure to project management, process improvement and training and development.

We are looking for candidates who are passionate about building relationships and driving growth within the supply chain finance ecosystem.

You should be a self‑starter with a collaborative spirit and the ability to work independently. A successful candidate will have a customer‑centric mindset and the drive to achieve results in a dynamic, multinational environment.

What we offer

EY offers a contractual employment with competitive remuneration package that is commensurate with your work experience, where you’ll be rewarded for your individual and team performance. We are committed to being an inclusive employer with predictable flexibility at the workplace.

We also offer:

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

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