Associate Human Resources

Howden Insurance Brokers Limited; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading insurance brokerage firm in Kuala Lumpur is seeking a skilled professional responsible for managing employee and industrial relations. The successful candidate will ensure compliance with labour laws, support disciplinary actions, and assist in recruitment processes. Ideal candidates should possess a diploma or bachelor’s degree in a related field and have at least 2 years of relevant experience. Strong interpersonal skills and knowledge of employment regulations are essential for this role.

Qualifications

• Minimum 2 years of working experience in a similar field.

Responsibilities

• Assist end-to-end employee relations processes, including investigations and resolution of issues.
• Collaborate with stakeholders to develop effective corrective actions and framework.
• Maintain accurate records of investigations and ensure compliance.
• Manage internal communication regarding employee-related situations.
• Assist in creating job advertisements and reviewing applications.

Skills

Strong understanding of employment laws and industrial relations

Detail-oriented and organised

Computer skills (Microsoft Excel, Word, and PowerPoint)

Education

Diploma or bachelor’s degree in human resources, business management or related disciplines

Job description

Purpose of Job

The role will be responsible for managing employee and industrial relations processes, ensuring compliance with labour laws, and fostering a positive workplace environment. You will assist in handling disciplinary actions, grievances, performance issues, and providing guidance to people managers.

Key Responsibilities

Employee and Industrial Relations

• Assist end-to-end employee relations processes, including investigations and resolution of disciplinary issues, grievances, and performance management.
• Collaborate with stakeholders to develop effective corrective actions and a framework for Industrial Relations policies and guidelines that include operational requirements.
• Assist in planning and coordinating the Domestic Inquiry process.
• Maintain accurate records of investigations and disciplinary actions, ensuring confidentiality and compliance.
• Support audits to ensure compliance with relevant employment legislation and company policies.
• Support the separation process, including supporting the leader and managing the process for all company separations, including resignations, terminations, and restructuring activities.
• Manage the internal communication response to employee-related situations and employee feedback.
• Coordinate and deliver employee engagement initiatives collaboratively with the team.
• Assist in developing and implementing HR policies and standard operating procedures.

Recruitment

• Assist in creating and posting job advertisements on various platforms.
• Review resumes and applications to identify suitable candidates for junior management open positions.
• Schedule interviews between candidates and hiring managers, ensuring a smooth process.
• Assist the HR team to facilitate the onboarding process for new hires, including orientation and training sessions.
• Verify all required documentation is complete for documentation review.

Compliance

• Ensure compliance with relevant company and/or group policies and procedures.
• Maintain accurate records and correspondence.

Representing the Company

• Perform any other reasonable duties as required.

Knowledge and Experience

• Diploma or bachelor’s degree in human resources, business management or related disciplines
• Minimum 2 years of working experience in a similar field.
• Strong understanding of employment laws and industrial relations.
• Computer skills (Microsoft Excel, Word, and PowerPoint)
• Detail-oriented and organised, with the ability to manage multiple tasks effectively.