Associate Director, Fund Administration Transformation & Strategic Initiatives

Royal Bank of Canada; Putrajaya; On-site; MYR 100,000 - 130,000; Full time

Job summary

A leading financial institution in Putrajaya seeks an Associate Director for Fund Administration Transformation. This role involves defining the transformation roadmap, leading strategic initiatives, and implementing standardized operating models. The ideal candidate must possess a Bachelor's in Accounting or Finance, with 10-15 years of relevant experience. Key skills include change management and stakeholder engagement. This position offers a competitive salary and supports an inclusive workplace.

Qualifications

• 10–15 years of experience in Fund Administration or related operations.
• Proven success in transformation or strategic delivery.
• Strong understanding of fund structures and NAV oversight.
• Experience managing change within complex organizations.
• Exceptional communication and leadership skills.

Responsibilities

• Define and execute the transformation roadmap for Fund Administration.
• Lead end-to-end delivery of strategic initiatives.
• Design and implement standardized operating models.
• Strengthen the control environment through robust risk management.
• Act as the key liaison between Fund Administration and senior stakeholders.

Skills

Accounting

Change Management

Coaching

Customer Service Management

Financial Accounting Systems

Financial Risk Management (FRM)

Operational Delivery

Process Management

Risk Management

Talent Management

Education

Bachelor’s Degree in Accounting, Finance, or related discipline

MBA or Project Management certification preferred

Job description

Associate Director, Fund Administration Transformation & Strategic Initiatives

Job Description

What will you do?

• Strategic Transformation Leadership – Define and execute the transformation roadmap for Fund Administration in alignment with the firm’s strategic objectives. Identify opportunities for process improvement, automation, and enhanced control frameworks. Translate strategic goals into actionable projects with measurable outcomes and timelines.
• Program & Change Delivery – Lead and oversee end-to-end delivery of strategic initiatives, including technology implementations, process re-engineering, and control enhancements. Ensure effective governance, risk management, and stakeholder engagement across all programs. Collaborate with cross‑functional partners – Fund Accounting, Client Operations, Technology, and Risk – to ensure cohesive delivery and adoption.
• Operating Model & Process Excellence – Design and implement standardized operating models and control processes across Fund Administration functions. Drive continuous improvement through analytics, workflow optimization, and automation initiatives. Establish KPIs and performance metrics to measure success and sustain improvements.
• Governance, Risk & Control – Strengthen the control environment by embedding robust risk management and compliance practices in transformation activities. Partner with Risk, Compliance, and Audit to ensure alignment with regulatory and operational standards. Maintain clear governance structures for issue escalation, reporting, and decision‑making.
• Stakeholder Management & Change Leadership – Act as the key liaison between Fund Administration and senior stakeholders for transformation initiatives. Lead structured change management programs to support process and system transitions. Communicate vision, progress, and outcomes effectively across all levels of the organization.

Key Deliverables

• Delivery of Fund Administration transformation roadmap and TOM initiatives.
• Measurable efficiency and automation improvements.
• Enhanced risk and control framework.
• Increased scalability and client satisfaction.
• Demonstrated benefit realization and sustainability of change.

Requirements

Must have:

• Bachelor’s Degree in Accounting, Finance, or related discipline (CPA, CFA, or equivalent). MBA or Project Management certification preferred.
• 10‑15 years of experience in Fund Administration or related operations, with proven success in transformation or strategic delivery.
• Strong understanding of fund structures, NAV oversight, and financial reporting processes.
• Experience leading cross‑functional programs and managing change within complex organizations.
• Exceptional communication, stakeholder management, and leadership skills.

Job Skills: Accounting, Change Management, Coaching, Customer Service Management, Financial Accounting Systems, Financial Risk Management (FRM), Operational Delivery, Process Management, Risk Management, Talent Management

Additional Job Details

Address: PERSIARAN IRC 2, IOI RESORT CITY IOI CITY TOWER ONE: PUTRAJAYA City, Putrajaya, Malaysia

Work hours/week: 40

Employment Type: Full time

Platform: WEALTH MANAGEMENT

Job Type: Regular

Pay Type: Salaried

Posted Date: 2026-01-06

Application Deadline: 2026-03-06 (Applications will be accepted until 11:59 PM on the day prior to the application deadline date above)

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.