Associate Delivery Enablement Manager

HSBC; Kuala Lumpur; On-site; MYR 60,000 - 80,000; Full time

Job summary

A leading global bank in Kuala Lumpur is looking for a Project Management Officer. You will support project management initiatives by providing PMO services, ensuring compliance with standards, and assisting with project mobilization. The ideal candidate will possess project management skills, effective communication abilities, and familiarity with tools like Clarity and Jira. This role is an opportunity to grow within a reputable organization while maintaining a dynamic work environment.

Qualifications

• Basic knowledge of HSBC Programme/Project Management Frameworks.
• Ability to manage own time and workload effectively.
• Understanding of change requests and their impacts.

Responsibilities

• Provide PMO services and ensure compliance with Group standards.
• Assist in onboarding resources and setting up Clarity plans.
• Support closure activities for projects.

Skills

Project Management

Communication Skills

Risk Management

Financial Performance Understanding

Quality Assurance Processes

Tools

Clarity

Jira

Confluence

Sharepoint

Job description

What you’ll do:

Value Creation:

• Provides ongoing support to Projects/Programmes/Value Streams/Markets/Regions by delivering PMO services as agreed with business partner and ensuring Group central tools are set up according to Group standards and methodologies.
• Conducts monitoring to ensure project complies with Group standards/policies and reports appropriately.
• Updates quality procedures, manages internal ad-hoc quality audits, reports quality variance and supports in implementation of corrective actions.
• Understands the concept of a change requests and ways in which this can impact change audiences; supports Programme/Project in tracking change requests.
• Extracts reports on existing risks and issues from Group central tool, updating existing risks and issues status and captures new risks and issues.
• Understands basics of financial performance and budget control metrics.
• Demonstrates basic knowledge of HSBC Programme/Project Management Frameworks.
• Demonstrates good knowledge of Group central tools.
• Understands defined Programme/Project’s scope.
• Uses good communication skill, communicates clearly and concisely to convey information accurately and effectively to stakeholders of all levels.
• Understands communication flow as defined in programme/project communication plan.
• Proactively and effectively manages own time and workload, advocates to team the importance of project pace to achieve successful delivery; asks questions when they do not understand.

Operational Performance:

• Assists the PMO Manager with Programme/Project mobilisation including activities such as onboarding resources and setting up the Clarity plans.
• Have a general understanding of the quality assurance processes, Global Transformation Frameworks and supports PMO Manager with quality assurance as needed.
• Demonstrates good knowledge of Group central tools (such as Clarity, Jira, Confluence, Sharepoint).
• Support the Programme/Project Manager/PMO Manager with closure activities such as closing Clarity lines.
• Ensures accuracy and quality of deliverables (such as Clarity, Jira, Confluence, Sharepoint).
• Understands Programme/Project Management Frameworks, is aware of programme/project organizational structure, including stakeholders’ roles and names.