Associate, Business Support ( GEGM Auto Franchise and Pos Partnership)

Great Eastern; Kuala Lumpur; On-site; MYR 200,000 - 250,000; Full time

Job summary

A leading financial services company in Kuala Lumpur is seeking an Associate for Business Support. The role involves providing administrative assistance and supporting various operational tasks within the department. Responsibilities include preparing quotations and reports, coordinating insurance documentation, and offering marketing support. The ideal candidate will have a diploma or degree and experience in administrative duties. Strong communication and interpersonal skills are essential, along with proficiency in Microsoft Office.

Qualifications

• Experience in administrative duties and operational support.
• Background in customer services and technical support.
• Familiarity with motor car market in Malaysia.

Responsibilities

• Assist in preparation of quotations, endorsements, and payments.
• Support monthly sales meetings and report generation.
• Coordinate insurance documentation for policy issuance.

Skills

High performance team player

Communication skills (written and oral)

Interpersonal skills

Presentation skills

Proficient in Microsoft Office

Education

Diploma/Degree Holder

Tertiary qualification in any fields

CMII or DMII or AMII qualifications

Job description

Associate, Business Support ( GEGM Auto Franchise and Pos Partnership)

Job Purpose
To assist Head / Manager of the Department by providing assistance in general administrative and monitoring duties of the department.

Responsibilities

• Assist in preparation of quotation, endorsement, payment & receipt, policy, etc.
• Assist in preparation of monthly sales meeting and reports.
• Assist in reconciliation statement of account (SOA)
• Collate Management Report and Premium Production for monthly/weekly Management & Department meeting.
• Provide assistance in general administrative and monitoring duties for the department.
• Assist in coordinating various insurance documentation for policy issuance.
• Handle claim and payment matters.
• Assist marketers on any matter related to the business.
• Assist in sales challenge/ engagement activity program.
• Provide marketing support in relation to admin duties.
• Assist in calling and sending reminders to customers related to insurance renewal and others.
• Provide marketing services when needed.
• Perform any related adhoc duties assigned by superior/HOD.
• Adhere to AMLA provisions and other relevant compliance matters pertaining to GEGM and the Great Eastern Group policies and be vigilant to uphold these in the discharge of my duties.

Qualifications

• Diploma/Degree Holder
• Tertiary qualification in any fields, CMII or DMII or AMII qualifications
• Experienced in administrative duties, operational and business support, customer services and technical support

Key Skills

• A high performance team player and interpersonal skills.
• Communication skill (written and oral)
• Interpersonal skills
• Presentation skills
• Proficient in Microsoft Office (word, excel, PowerPoint)

Key Knowledge

• Product knowledge
• Underwriting internal procedures
• Intimate knowledge of the overall motor car market in Malaysia

Key Competencies

• Customer service best practice
• Teamwork & Cooperation
• Self‑motivated and go‑getter
• Able to plan, strategies and mobiles actionable plans of action
• Time management planning
• Integrity
• Information seeking
• Reliable & trustworthy
• Organization awareness
• Responsible