Assistant Vice President, SME Collections Strategy

Alliance Bank Malaysia Berhad; Kuala Lumpur; On-site; MYR 80,000 - 120,000; Full time

Job summary

A leading financial institution in Kuala Lumpur is seeking a professional with 5-8 years of experience in the banking sector, specifically in credit, collections, and remedial functions. The successful candidate will assist in developing and implementing SME Collections strategies, improve reporting tools, and work closely with internal teams. Proficiency in SAS and SQL, along with strong data management skills, is required. Knowledge of regulatory guidelines and legal documentation is essential.

Qualifications

• 5-8 years of experience in the banking environment focusing on credit and collections.
• Knowledge of credit evaluation, legal documentation, and recovery processes.
• Understanding of BNM regulatory guidelines.

Responsibilities

• Assist in developing SME Collections strategies aligned with Bank objectives.
• Evaluate and coordinate external service providers to enhance collections.
• Maintain and improve MIS dashboards and reporting tools.

Skills

Good communication & negotiation skills

Data management and analytics

SAS

SQL

Python

MATLAB

R

VBA

Tools

Microsoft Excel

Microsoft Word

Job description

Key Responsibilities

• Assist in developing and implementing SME Collections strategies aligned with the Bank’s objectives.
• Support the evaluation and coordination of external service providers to enhance collection efforts, including performance tracking through MIS.
• Maintain and improve MIS dashboards and reporting tools to monitor collection activities.
• Work closely with SME Remedial teams to align MIS and analytics efforts, particularly in early warning triggers, rehabilitation tracking, and portfolio monitoring.
• Analyze delinquency trends, impaired loan ratios, and Expected Credit Loss (ECL) to support strategy adjustments.
• Collaborate with internal teams across SME Collections, Remedial, Risk, and Business units to ensure effective execution of credit strategies.

Skills

• Good communication & negotiation skills
• Data management and analytics.
• Programming language: SAS & SQL.
• Other Programming language like Python, MATLAB, R, VBA is an added advantage.
• Ability to work closely with all other relevant parties

KNOWLEDGE

• Knowledge of credit evaluation / legal documentation / general recovery processes
• Product knowledge (Types of credit products/legal documentation)
• Proficiency in Windows (Word / Excel)

Experience

• Preferably 5 to 8 years in the banking environment with emphasis in credit / collection / remedial / sales
• Well verse in BNM regulatory guidelines
• Good knowledge of judicial/legal systems and other related loan management matters