Assistant Store Manager (sungai Besi)

eco-shop Malaysia; Kuala Lumpur; On-site; MYR 200,000 - 250,000; Full time

Job summary

A retail store chain in Kuala Lumpur is seeking a store manager to oversee operations at their Eco-Shop in Sungai Besi. The ideal candidate will manage staff, ensure operational efficiency, and handle cash transactions. Key qualifications include a minimum of SPM/Diploma/Degree and 2+ years of retail experience. Benefits offer opportunities for career advancement, performance incentives, and comprehensive training. Join us in delivering excellent customer service and store management.

Benefits

Opportunities for career advancement

Monthly performance incentive

Commission

On-going Training & Development

Health and wellness benefits

Qualifications

• Candidates must possess at least an SPM/Diploma/Degree.
• Possess more than 2 years of experience in the retail or similar industry.
• Experience as a Person‑In‑Charge (PIC) in previous employment is an advantage.

Responsibilities

• Ensure accurate stock management and follow FIFO for stock storage.
• Oversee staff scheduling and monitor KPIs including sales targets.
• Execute daily tasks ensuring proper arrangement of items and managing suppliers.
• Oversee store maintenance and ensure cleanliness.
• Manage cash management to ensure transaction accuracy.

Skills

Staff management

Operational processes

Management skills

Proficient in English

Proficient in Bahasa Malaysia

Education

SPM/Diploma/Degree

Job description

Requirements

• Candidates must possess at least an SPM/Diploma/Degree.

• Proficient in both English and Bahasa Malaysia.

• Skilled in staff management, as this position involves managing the store team.

• Familiar with operational processes, such as work scheduling and inventory management.

• Experience as a Person‑In‑Charge (PIC) in previous employment is an advantage.

• Strong management skills.

• Willing to work at Eco‑Shop in Sungai Besi, KL.

• Possess more than 2 years of experience in the retail or similar industry.

Responsibilities

(A) Stock Receiving Management

• Ensure accurate stock management by updating the Goods Transfer Note (GTN) in advance, recording product issues with Stock Adjustments, and verifying quantity changes via Transfer Notes.

• Follow the First In, First Out (FIFO) method for stock storage, and promptly report any issues to the Area/Assistant Area Manager.

(B) Staff Management

• Oversee staff scheduling, ensure completion of daily task and monitor Key Performance Indicators (KPIs), including sales targets, customer service and disciplinary actions.

• Coordinate staff overtime schedules and manage recruitment reporting to the Area Manager.

• Able to lead 10‑15 employees.

(C) Store Operations Management

• Execute daily tasks using relevant apps provided, ensuring proper arrangement of items, managing supplier deliveries, and handling damaged goods.

• Complete administrative duties, including e‑ticketing for stock requests and submitting feedback forms via portal.

(D) Store Maintenance

• Oversee store maintenance, fire extinguisher management, and ensure daily cleanliness and tidiness.

(E) Cash Management

• Oversee cash management by ensuring safe deposits are accurate and handling Daily Sales Form (BJH) reports with Area/Assistant Area Manager review.

• Manage utility bills and perform daily reviews of the cashier’s logbook for transaction accuracy.

Benefits

• Opportunities for career advancement
• Monthly performance incentive
• Commission
• On‑going Training & Development
• Health and wellness benefits