Assistant Store Manager/Store Manager (Queensbay)

UA Sports Malaysia Sdn. Bhd.; Bayan Lepas; On-site; MYR 200,000 - 250,000; Full time

Job summary

A leading sports retailer in Penang is seeking an Assistant Store Manager/Store Manager. This role emphasizes store management, team leadership, and achieving sales targets. Candidates should have over 5 years of retail experience, ideally in sports retail, along with strong communication and interpersonal skills. The position requires flexibility to work varied hours, including weekends and holidays. The company fosters an environment promoting teamwork and personal development.

Qualifications

• 5+ years of experience in retail store management, ideally in premium international brand or sports retail.
• Strong understanding of store operations including visual merchandising and risk management.
• Ability to work a flexible schedule including public holidays and weekends.

Responsibilities

• Establish and execute a strategic plan to achieve sales and key performance indicators.
• Drive performance through human resources and store appearance.
• Recruit, hire, develop, and retain high performing teammates.

Skills

Retail store management experience

Strong communication skills

Sales-oriented mindset

Team building

Time management

Education

SPM/STPM/Diploma in any field

Tools

Retail POS systems

Job description

Assistant Store Manager/Store Manager (Queensbay)

Add expected salary to your profile for insights

The Assistant Store Manager / Store Manager acts as the "Business Owner" of the store and is responsible for merchandising, financial management, sales staff supervision, and overall store leadership. This role leads a team of teammates in achieving sales and profitability targets. The Assistant Store Manager / Store Manager maintains operational and merchandising excellence to deliver a customer experience unique to Under Armour.

Job Responsibilities

Establish and execute a strategic plan to achieve planned sales and key performance indicators.

Analyze reporting and daily sales trends to make real-time strategic business decisions to drive results.

Drive performance through consumer service, human resources, inventory control, and store appearance.

Act as the leader on duty and consistently model the brand’s service standards and selling behaviors.

Build loyalty through in-store experience, using data capture, endless aisle, and other omni-channel solutions.

Direct the handling of merchandise, shipment receipt, processing, floor sets, markdown, and replenishment.

Oversee and ensure efficiency of all daily operational procedures.

Complete store audit compliance and shrink results aligning with loss prevention standards.

Manage payroll and schedule adjustments maximizing productivity and to achieve payroll and sales targets.

Lead visual directives including planning, scheduling, and executing within allotted timeframe.

Lead day to day store merchandising by ensuring that the store team understands and maintains Under Armour brand standards and sell through adjustments are held true to the Floor Set overview.

Perform “level-sets” and make sure the store is replenished by pushing all goods to the floor.

Maintain Under Armour safe environment of neat, clean, and organized sales floor, cash wrap and fitting room.

Motivate and inspire the team through Under Armour’s Core Competencies, and I WILL behaviors.

Communicate expectations for achieving brand, performance, and behavior standards.

Build relationships with teammates, peers, and supervisors to lead positive change.

Effectively communicate with the management team to align and help drive business strategy.

Proactively seek personal learning and development opportunities to build leadership skill set.

Train and develop team on business acumen to drive business performance.

Recruit, hire, develop, and retain high performing teammates.

Develop succession plans creating career paths for teammates including encouraging internal opportunities.

Collaborate with the Senior Store Manager/Retail Area Manager to resolve teammate challenges.

Provide performance insights to teammates through ongoing feedback and formal reviews.

Manage store census, seasonal hiring and turnover, network, recruit, and interview based on assessments.

Drive teammate engagement by recognizing and rewarding teammates for their outstanding performance.

Are you the right person that we are looking for?

Candidate must possess at least a SPM/STPM/Diploma in any field;

5+ years of experience in retail store management; ideally in premium international brand or sports retail;

Strong understanding of store operations, including visual merchandising, stock room, risk management & safety

Sales-oriented and good communication skill;

Good working attitude, responsibility and punctuality;

Ability to build cohesive teams

Advanced interpersonal skills and robust time management skills

Ability to multi-task in a fast paced environment.

Familiarity with various retail POS register systems

Ability to be part of a team, set challenging standards, develop strong partnerships, and lead others to action.

Ability to work a flexible schedule to meet the needs of the business, including public holidays and weekends.

Able to communicate in local dialects will be an advantage;

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Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• Do you have experience in a sales role?
• How many years' experience do you have as a manager / team lead?
• Do you have sports & fitness retail experience?
• How many years' experience do you have in the retail industry?
• Which of the following languages are you fluent in?