Assistant Operations Manager (F&B Industry)

Talent Recruit; Kepong; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading retail food and beverage company in Kuala Lumpur is seeking an experienced Assistant Operations Manager to manage sales strategies, ensure product quality, and lead the operations team. The ideal candidate should possess at least a Bachelor's degree, 5 years of experience in the F&B sector, and be proficient in Bahasa Malaysia, English, and Mandarin. This position involves developing SOPs, managing costs, and improving efficiency while motivating staff for high-quality service delivery. Travel may be required to other outlets.

Qualifications

• At least 5 years of working experience in the F&B industry.
• Experience in food/beverage/restaurant service or equivalent preferred.
• Possess own transport and willing to travel within Klang Valley.

Responsibilities

• Develop sales strategies to meet desired revenue.
• Manage operating costs and outlet expansion plans.
• Work with F&B team to create new menus.
• Ensure product quality and service consistency.
• Develop and review Standard Operating Procedures (SOP).
• Plan manpower utilization for efficiency.
• Lead and motivate teams to drive sales and customer service.

Skills

Food control knowledge

Product quality skills

Leadership

Sales strategy development

Team motivation

Efficient manpower utilization

Communication in Bahasa Malaysia

Communication in English

Communication in Mandarin

Education

Bachelor's Degree/Post Graduate Diploma/Professional Degree

Job description

Assistant Operations Manager (F&B Industry)

Currently representing a fast growing retail food & beverage company in Kepong, Kuala Lumpur. As they are expanding, they are looking for Operation Assistant Manager to join the team!

Job Responsibilities

• Develop sales strategies to meet the desired revenue for the business & managing operating costs.
• Develop & execute outlet expansion plan and participate in ROI exercise.
• Work closely with F&B team to develop new menu from time to time.
• Ensure consistency in product quality & service delivery.
• Develop & review Standard Operating Procedures (SOP).
• Ensure SOP is observed & carry out consistently for all branches.
• Develop branding strategies for business opportunities.
• Identify ways to increase work efficiency & productivity.
• Manpower planning to ensure efficient manpower utilization with consideration on peak period demands and succession planning.
• Lead, courage and motivate team to drive sales and heighten customer service delivery.

Job Requirements

• Candidate must possess at least Bachelor's Degree/Post Graduate Diploma/Professional Degree in any relevant field.
• Minimum a 5 years of working experience in F&B Industry.
• Preferably have experience in Food/Beverage/Restaurant Service or equivalent.
• Have knowledge in food control & product quality skills.
• Possess own transport & willing to travel within Klang Valley area.
• Required language(s): Bahasa Malaysia, English, Mandarin is a must(Due to business nature)
• Working days: 6 days (Shift rotation, off-day on weekday)
• Travel/Visit to other outlets maybe required.

Interested candidate may apply online or send your resume to mesha@ talentrecruit.com.my / [phone] (Mesha)

Only shortlisted candidate will be notified.

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