Assistant operation supervisor

XH Supply Chain (Malaysia) Sdn Bhd; Kuala Selangor; On-site; MYR 150,000 - 200,000; Full time

Job summary

A logistics company in Kuala Selangor is seeking a Mandarin-speaking Operations Manager to oversee on-site operations, manage staff, and ensure compliance with safety standards. The ideal candidate will have at least 3 years of experience in logistics project management, proficiency in Microsoft Office, and strong problem-solving skills. This role offers an opportunity to work in a dynamic environment while maintaining high operational standards and customer service excellence.

Qualifications

• Minimum 3 years of experience in logistics project management.
• Proficient in Microsoft Office tools, especially Excel.

Responsibilities

• Oversee and execute full-process on-site operations.
• Manage on-site staff and provide immediate guidance.
• Safeguard on-site safety and maintain 5S standards.
• Collect and analyse real-time operational data.
• Deliver customer service and maintenance.

Skills

Mandarin (both written and spoken)

Logistics project management

Microsoft Office proficiency

Adaptability

Problem-solving

Education

Bachelor’s Degree or above

Job description

Overview

XH Supply Chain (Malaysia) Sdn Bhd – Kuala Selangor, Selangor

Key Language Requirement

We are looking for a Mandarin‑speaking candidate who will respond to Mandarin‑speaking teams.

Responsibilities

• Oversee and execute full‑process on‑site operations, including daily warehouse inspection, compliance monitoring, issue resolution, and inventory accuracy checks.
• Manage on‑site staff and provide immediate guidance: pre‑shift task allocation, in‑shift operational coaching, corrective actions, and on‑the‑spot training for new or unskilled workers.
• Safeguard on‑site safety and maintain 5S standards through daily inspections, hazard elimination, and layout optimisation.
• Collect and analyse real‑time operational data, compile daily operation reports, and coordinate exception resolution with IT, procurement and other departments.
• Deliver customer service and maintenance: interface with regional client stores, resolve warehousing and delivery complaints, and gather client feedback for continuous improvement.

Qualifications

• Bachelor’s Degree or above.
• Minimum 3 years of experience in logistics project management.
• Proficient in Microsoft Office (Word, Excel with PivotTable and VLOOKUP, PowerPoint).
• Proficient in Mandarin (both written and spoken); Indonesian is an advantage.
• Honest, outgoing, highly responsible, and capable of adapting quickly to a dynamic environment.