Assistant Office Admin

5G-Starlink Pte.; Malacca City; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading technology company in Malacca is seeking a responsible clerical position to manage customer service follow-ups and administrative requests. The ideal candidate should possess a minimum Diploma, have 2-3 years of relevant experience, and be able to work under pressure. Responsibilities include monitoring requests, assisting with enforcement cases, and ensuring timely documentation. Training will be provided for fresh graduates.

Qualifications

• Minimum Diploma, Degree or higher equivalent.
• Fresh graduates will be considered as training will be provided.
• Have at least 2-3 years working experience in clerical position.

Responsibilities

• Responsible for all scheduled follow up i.e Customer Service, VDR request.
• Check, evaluate, monitor and update all requests received.
• Organize and distribute the request received timely and accurately.

Skills

Good communication and negotiation skills

Ability to work under pressure

Result-driven

Education

Minimum Diploma or Degree

Tools

Computerized system

Job description

• To be responsible for all scheduled follow up i.e Customer Service, VDR request, Extension of PLKS, local transfer cases, green card cases being made in accordance to the Company requirement;
• To check and evaluate, monitor and update all request received (postal, walk-in) are in accordance to the Company requirement;
• To organize and distribute the request received i.e VDR, extension of PLKS, local transfer request, supplier agreement and green card in timely and accurate manner to all Unit Members thus ensuring the work is organize and distribute evenly;
• Providing information related to the Customer Service, VDR, extension of PLKS, local transfer cases and green cards responding to general enquiries;
• To ensure all necessary documentations are complete with regret to the request received from contractors and to make follow up should the required documentation is not received together with the application submitted;
• To assist on dealing with enforcement cases;
• To assist on checking on worker accommodation 446 Act;
• To assist on interview foreign workers.

Job Requirements

• Minimum Diploma, Degree or higher equivalent.
• Fresh graduates will be considering as training will be provided.
• Have at least 2-3 years working experience in clerical position preferable in Administration Unit.
• Result-driven with diversified knowledge in Administration and Management.
• Knowledge in computerized system.
• Good communication and negotiation skills.
• Ability to work under pressure, unsupervised.