Assistant Manager - VP Team

Tropicana Corporation Berhad; Selangor; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading property management company in Malaysia is seeking a qualified individual to manage the vacant possession team for newly completed projects. The role involves conducting inspections, managing delivery to parcel owners, and ensuring compliance with all relevant procedures and policies. The ideal candidate should have a Degree in Civil Engineering or related fields, at least 5 years of experience in property management, and excellent leadership and communication skills. This is a key position requiring a disciplined, self-driven professional.

Qualifications

• At least 5 years of experience in Township Management or Property Management.
• Familiar with Strata Management Act 2013.
• Computer literate with good organizational skills.

Responsibilities

• Plan and set up a vacant possession team for new projects.
• Conduct Pre-delivery Inspections of completed projects.
• Manage the delivery of Vacant Possession to parcel owners.
• Prepare relevant documentation for vacant possession.
• Coordinate defect complaints and liaise with homeowners.

Skills

Leadership

Customer focus

Interpersonal skills

Communication skills

Organizational skills

Problem-solving skills

Education

Degree in Civil Engineering/ Building/ Property Management

Job description

To plan and set up the vacant possession team of newly completed project.

To carry out the Pre-delivery Inspection of completed project before the Certificate Practical Completion.

Manage the delivery of Vacant Possession (“VP”) of the Company’s project(s) to the parcel owners.

Prepare the checklist, defects list and relevant documentation for the vacant possession.

Coordinate and monitor the Defect Liability complaints and rectification works with the Company’s project team or the Company’s appointed authorised representative(s);

To liaise and work with Project Team and contractor to resolve disputes raised by Homeowner(s).

To monitor subordinates to ensure compliance of SOPs, work process company policies and procedures.

Responsible for preparation of budgets, procurement and maintenance of adequate insurance coverage for the door gift and to ensure cost/ expenses for the setting up of Vacant Possession Office and expenses during the Defects Liability Period are within approved budget

Submit periodic customer relationship management reports on the VPs issued, appointments set, complaint lists and defect rectification progress.

Able to work under pressure and deliver assignments within the committed deadline.

To maintain strict confidentiality and interact professionally with all levels of management and staff, and purchasers.

General

To implement all relevant policies, procedures and work constructions as so defined in the Company’s Quality Management System.

Any other duties as and when assigned from time to time by the superior/ management.

Requirements

• Degree in Civil Engineering/ Building/ Property Management or equivalent discipline.
• At least 5 years of experience in Township Management/ Property Management.
• Familiar with Strata Management Act 2013.
• Good leadership and customer focused.
• Good interpersonal and communication skills.
• Must be computer literate and possess good organizational skills.
• Self-driven, possess a high degree of initiative and good problem‑solving skills.