Assistant Manager Safety, Security & Compliance
Qualification & Working Experience
- Bachelor’s degree in Occupational Safety & Health, Environmental Management, Aviation Management, or an equivalent professional qualification.
- Must hold a valid Green Book (Safety & Health Officer Certification) registered with the Department of Occupational Safety and Health (DOSH) Malaysia.
- At least 5 years of experience in safety, health, or quality management in aviation catering, inflight services, or related operations, including 2 years in a supervisory or managerial role.
Strategic Leadership
- Develop, implement, and manage MAGCS SHE strategies, policies, and goals in line with MAG corporate objectives and sustainability commitments.
- Ensure compliance with DOSH, CAAM, MOH, and airline requirements by continuously reviewing and improving operational safety standards.
Risk and Safety Management
- Lead the identification, assessment, and control of operational and occupational risks, using hazard analysis and mitigation plans to keep risks As Low as Reasonably Practicable (ALARP).
- Promote proactive safety initiatives and raise risk awareness across MAGCS operations and subcontracted activities.
Audit & Compliance
- Establish and manage an integrated internal audit and surveillance program covering QMS, SMS, OSH, and environmental compliance within all MAGCS operational areas and contractors.
- Ensure findings and non-conformances are properly analyzed, reported, and closed within targeted timelines through root cause and trend analysis.
Incident & Accident Investigation
- Lead and coordinate investigations of incidents, near misses, occupational diseases, or dangerous occurrences.
- Oversee the creation and implementation of Corrective and Preventive Action Plans (CAPA) to prevent recurrence and enhance organizational learning.
Emergency Preparedness & Response
- Maintain, test, and improve the Emergency Response Plan (ERP) for MAGCS, including fire, accident, contamination, or evacuation scenarios, in coordination with relevant authorities and stakeholders.
- Ensure readiness of the Incident Response Team (IRT) and First Aiders across all shifts and operational areas.
Performance Monitoring & Reporting
- Monitor and report SHE performance, audit results, and incident trends to management using dashboards and review meetings.
- Suggest data-driven improvements and initiatives to continuously enhance MAGCS’s SHE performance.
Stakeholder Engagement
- Liaise with DOSH, CAAM, MAHB, MOH, and airline representatives to ensure alignment and compliance with statutory and industry standards.
- Promote transparency and cooperation with external auditors, inspectors, and regulatory authorities.
Benefits
Reporting To
- Head Safety, Security & Compliance
Role Purpose
- The Assistant Manager, Safety, Health & Environment (SHE) is responsible for leading, developing, implementing, and maintaining a proactive and risk-centric Safety, Health, Environment, and Quality Management System across MAG Culinary Solutions (MAGCS) operations.
- This position ensures full compliance with national regulatory requirements, including those of DOSH, CAAM, and airline standards, while promoting a culture of safety, accountability, and continuous improvement. The role supports safe, secure, hygienic, and efficient catering through the structured implementation of the Occupational Safety & Health (OSH) Policy, Safety Management System (SMS), and Quality Management System (QMS).