Assistant Manager, RTA Operations

EPS Malaysia; Kuala Lumpur; On-site; MYR 60,000 - 80,000; Full time

Job summary

A leading financial services company in Kuala Lumpur is seeking an experienced professional to oversee Registrar and Transfer Agency Operations. The candidate will ensure efficient transaction processing, guide and train staff, and enhance operational effectiveness. With a focus on unit trust structures and regulatory compliance, this role requires a Bachelor's degree in finance or business and 5–6 years of relevant experience. Competitive remuneration and medical benefits are offered.

Benefits

Medical benefits

Qualifications

• Strong understanding of financial operations and regulatory compliance.
• 5–6 years of experience in a related field.
• In-depth knowledge of RTA operations and system applications.

Responsibilities

• Oversee daily operations of the Registrar and Transfer Agency.
• Guide and train staff in managing daily duties.
• Develop solutions to enhance operational efficiency.
• Conduct performance reviews and identify staff training needs.

Skills

Unit trust structures

NAV calculations

Fund accounting

Regulatory frameworks

Education

Bachelor’s degree in finance, Business, or related field

Job description

Largest registrar and transfer agency and a market leader in the financial sector providing investor servicing. Our operations are spread across 180+ branches in India and 13 countries globally, namely Canada, USA, Oman, India, Malaysia, United Kingdom, UAE, Maldives, Singapore, Australia, Hong Kong, Philippines, and Bahrain. With over 100 million key investor accounts, we reach out to 3500+ issuers including banks, PSUs, and mutual funds. All this is possible with a diverse and robust workforce of 5,500+ experienced professionals who hail from various disciplines.

Headcount: 1

Remuneration: Basic + Medical benefits

Job Description

1. To assist, manage, oversee and administer the smooth running of the Registrar and Transfer Agency Operations and ensure timely and accurate day-to-day processing of all transactions is carried out within performance standard.
2. To assist, guide and conduct coaching, guidance, and training to staff in their daily duties and in handling challenging issues.
3. Disseminate information to team members to ensure accurate and updated policy.
4. Ability in identifying, formulating and developing effective solutions or internal control aimed at increasing operational efficiency.
5. Has the capability to troubleshoot problems, recommend effective preventive solutions and establishes plans to further improve functions/processes.
6. Assist to review and ensure timely reconciliation is carried out to ensure proper accountability of the administration of daily transactions.
7. Assist to draft procedural guidelines on new or upgraded processes.
8. In-depth knowledge of the RTA operations and company system applications.
9. Assist to draft proposal on new requirement and make appropriate recommendation.
10. Ability to highlight affected processes or impacts of newly imposed regulatory guidelines.
11. Assist to proof read new fund’s master prospectus and able to highlight changes or amendments required, if required.
12. Ability to identify staffs strength and weaknesses; identify staff training needs; conduct staff performance review.

Required Skills & Experience

• Bachelor’s degree in finance, Business, or related field
• 5—6 years of experience in related field.
• Strong understanding of unit trust structures, NAV calculations, fund accounting, and regulatory frameworks will be an added value