Assistant Manager, Organisation & Methods (Policy & Manuals Review)

Bank Pertanian Malaysia Berhad (Agrobank); Kuala Lumpur; On-site; MYR 20,000 - 100,000; Full time

Job summary

A government-owned bank in Kuala Lumpur is seeking an Assistant Manager for Organisation & Methods to oversee the consistency of policies and manuals. The ideal candidate should have over 8 years of experience in risk management, possess strong supervisory and communication skills in both English and Bahasa Malaysia, and hold a relevant degree. Responsibilities include leading the O&M function, providing expert advisory support, and managing policy reviews to ensure adherence to best practices.

Qualifications

• More than 8 years of relevant experience in Risk Management or related areas in the financial industry.
• Degree in a relevant major required.
• Excellent communication skills in English and Bahasa Malaysia.

Responsibilities

• Lead the O&M function ensuring consistency across the Bank’s documents.
• Provide advisory support as a subject matter expert on governance requirements.
• Manage the review of the Bank’s overall frameworks and policies.

Skills

Risk Management

Supervisory skills

Communication skills (English and Bahasa Malaysia)

Computer literacy (Word, Excel, PowerPoint)

Analytical skills

Education

Degree in Finance/ Banking/ Accountancy/ Business Management/ Islamic Banking & Finance

Job description

Assistant Manager, Organisation & Methods (Policy & Manuals Review)

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1. Lead the Organisation & Method (O&M) function to ensure consistency and comprehensiveness across the Bank’s frameworks, policies, product manuals, and operation manuals (collectively referred to as "the Documents").

2. Provide advisory support as a subject matter expert on the Bank’s Documents, ensuring clear and consistent governance requirements in the management of frameworks, policies, product manuals, and operation manuals within Agrobank and its subsidiaries (the Group).

3. Execute any other instructions, directives, and decisions from the HOD, CRO, Management, and the Board.

Principal Accountabilities

• Lead the O&M Section to ensure effective handling and advisory of team members to internal customers.
• Develop guidelines, templates, and checklists to facilitate walkthroughs with each business and functional owner of frameworks/policies/manuals, ensuring that all manuals are consistent with others, adequate, and complete.
• Implement best practice of policy and procedure management for banks.
• Manage the timely review of the Bank’s overall frameworks, policies, and manuals.
• Provide training, coaching, and awareness workshops on the proper management of policies and procedures.

Qualifications & Requirements

• Have more than 8 years of relevant experience in Risk Management and/or related areas in the financial industry or business environment, preferably in managerial position.
• Degree in Finance/ Banking/ Accountancy/ Business Management/ Islamic Banking & Finance or other relevant major.
• Supervisory skills.
• Excellent communication skills, both written and verbal in English and Bahasa Malaysia.
• Computer literacy: proficient in Word, Excel and PowerPoint.
• Good analytical skills with high attention to detail and accuracy.
• Experience working in a fast‑paced, high‑pressure environment and managing multiple priorities is often required.

Company Overview

Agrobank is a Government‑owned Bank under the Minister of Finance Incorporated (MFI). The bank’s financing of the agricultural sector is driven by a policy set forth by the Ministry of Agriculture and Agro‑Based Industry (MOA). Agrobank today operates through 190 branches throughout Malaysia, and employs over 3,400 employees.