Assistant Manager, E‑Commerce & Lead Optimization

Daimler AG (Canada); Puchong; On-site; MYR 70,000 - 90,000; Full time

Job summary

A leading automotive company in Malaysia is looking for an Assistant Manager for e-Commerce & Lead Management. The role involves managing the Salesforce CRM system, overseeing the e-commerce platform's requirements, and optimizing customer conversion through data-driven insights. The ideal candidate should have a degree in Marketing and at least 3-5 years of experience in digital marketing or related fields. Hands-on experience with CRM platforms is essential for success in this position.

Qualifications

• 3-5 years' experience in lead management, e-commerce, or digital marketing.
• Hands-on experience with CRM platforms that improved conversion or engagement.

Responsibilities

• Manage and optimize the Salesforce CRM system for lead management.
• Oversee functional requirements of the e-commerce platform.
• Develop and manage Salesforce dashboards and KPIs.
• Support enhancements of Salesforce and e-commerce processes.

Skills

Analytical skills

Problem-solving

E-commerce operations knowledge

Data interpretation

Education

Degree in Marketing Communication / Business Management

Tools

Salesforce

Job description

A leading automotive company in Malaysia is looking for an Assistant Manager for e-Commerce & Lead Management. The role involves managing the Salesforce CRM system, overseeing the e-commerce platform's requirements, and optimizing customer conversion through data-driven insights. The ideal candidate should have a degree in Marketing and at least 3-5 years of experience in digital marketing or related fields. Hands-on experience with CRM platforms is essential for success in this position.