Assistant Manager

HSBC; Kuala Lumpur; On-site; MYR 35,000 - 50,000; Full time

Job summary

HSBC is looking for a dedicated individual to join their Corporate Actions team, responsible for processing various corporate events. The role provides extensive training and opportunities to improve operational efficiencies while ensuring adherence to company policies and best practices.

Qualifications

• High competency in processing activities.
• Ability to analyze information critically.
• Experience in financial services is preferred.

Responsibilities

• Ensure corporate events are processed timely and accurately.
• Escalate issues that may cause financial loss to the manager.
• Support team operations to ensure coverage and efficiency.

Skills

Analytical skills

Attention to detail

Problem-solving

Job description

Why join us?

Direct Custody and Clearing (DCC) Corporate Actions is an asset servicing function mainly providing services to institutional and retail clients in a domestic market. As a direct custodian, the team is responsible for the efficient and timely broadcast of corporate events to clients, processing instructions, computing entitlements, and handling corporate event payments. Common corporate events include, but are not limited to, cash dividends, bonus shares, rights issues, proxy meetings, takeovers, mergers, interest, redemptions, and conversions. Each event has its unique handling, making this role interesting for those eager to learn. If you are up for a challenge, seeking an exciting career, and passionate about learning, then come join us.

The Opportunity:

• Opportunity to learn about various types of corporate events and their lifecycle.
• Enrollment into the Corporate Actions academy, offering comprehensive product training and knowledge testing.
• Dedicated on-the-job training with a focused learning plan.
• You will be responsible for the day-to-day processing of corporate events in an efficient, accurate, and timely manner.

What you’ll do:

• Act as the input agent for operations, ensuring all corporate events are processed within required timeframes and instructions are processed as per operational manuals. Report deviations immediately and adhere to control functions and end-of-day requirements.
• Demonstrate high competency and accuracy in processing activities.
• Promptly escalate issues presenting potential financial loss or client service concerns to the Manager.
• Maintain satisfactory audit, regulatory, and risk ratings, complying with group and company policies at all times.
• Apply critical and analytical skills to analyze information and generate solutions for decision-making.
• Conduct periodic reviews of procedures to improve efficiency and identify best practices.
• Support team members in operational activities to ensure comprehensive coverage.
• Adapt to changes and support management decisions.
• Drive a supportive, people-centric team environment.
• Manage and implement change effectively to meet business goals.
• Cover for the departmental Manager in their absence.
• Participate in process discussions and management meetings.