Assistant Director Event Management

Marriott Hotels Resorts; Johor Bahru; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading hospitality group in Johor Bahru is seeking an experienced Event Management professional. In this role, you'll oversee all aspects of event planning and execution, ensuring a seamless transition from sales to operations. You will lead the event planning team and maintain exceptional customer service standards. Candidates with a strong background in event management, along with leadership skills and a commitment to guest satisfaction, are encouraged to apply. This full-time position offers a dynamic work environment with opportunities for growth.

Qualifications

• 4 years experience in event management, food and beverage, sales and marketing.
• 2 years experience in hospitality or related fields.

Responsibilities

• Oversee Event Management functions including planning and execution.
• Ensure compliance with food handling standards.
• Develop and execute Event Management strategies.

Skills

Event management

Customer service

Team leadership

Budget management

Education

High school diploma or GED

2-year degree in Hospitality or related major

Job description

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Job Description

JOB SUMMARY

Oversees the functions of Event Management, including Event Planning, Banquets/Catering, Event Service and Event Technology. The position implements brand service strategy and initiatives, executes all property events with seamless turnover from sales to operations and back, meets brand target customer needs, drives event revenues and maximizes department financial performance.

Candidate Profile

Education and Experience

• High school diploma or GED; 4 years experience in event management, food and beverage, sales and marketing or related area.
• 2‑year degree in Hotel and Restaurant Management, Hospitality, Business Administration or related major; 2 years experience in event management, food and beverage, sales and marketing or related area.

Core Work Activities

Managing Event Management Operations and Budgets

• Research and analyze new products, pricing and services of competition.
• Review scheduled events with direct reports and troubleshoot potential challenges.
• Ensure the property is apprised of all groups that will impact property operations.
• Work with culinary team to ensure compliance with food handling and sanitation standards.
• Oversee Event Operations including Banquets, Event Services and Event Technology.
• Oversee event planning team (BEO/Resume writers).
• Maintain meeting space and heart‑of‑the‑house areas, furniture and equipment in accordance to corporate guidelines.
• Lead execution of brand service initiatives in event management areas.
• Develop an Event Management strategy aligned with brand business strategy and lead its execution.

Leading Event Management Teams

• Set expectations and hold leadership team accountable for desired service behaviors.
• Communicate department goals to produce desired results.
• Identify key drivers of business success and keep team focused on critical few.
• Ensure integration of departmental goals in game plans.
• Implement brand and regional business initiatives and communicate follow‑up actions.

Managing Profitability

• Encourage calculated risk‑taking to generate incremental revenue and deliver excellent guest service.
• Work directly with major groups when high profile and financial impact are significant.
• Develop vendor relationships, set prices and service agreements to enhance event experience and increase revenue opportunities.

Ensuring Exceptional Customer Service

• Create an atmosphere in all event management operations that meets or exceeds guest expectations.
• Consult with customers to determine objectives and requirements for meetings, conferences and conventions.
• Review and respond to results of Event Satisfaction Survey.

Conducting Human Resources Activities

• Work with Human Resources to ensure compliance with applicable laws and regulations.
• Review property event operations annually and make appropriate adjustments.
• Review staffing levels to ensure guest service and operational needs are met.
• Communicate and ensure departmental and property emergency procedures are executed.
• Maintain regular, ongoing communication in all areas of event operations.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. We are committed to non‑discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

About the Team

At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. We are looking for explorers to join our team to bring the spirit of the neighborhood to our guests. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Job Info

• Job Identification 26006441
• Job Category Event Management
• Posting Date 01/23/2026, 09:44 AM
• Job Schedule Full time