Assistant - Credit Control

GAMUDA; Rawang; Hybrid; MYR 100,000 - 150,000; Full time

Job summary

A property management company is looking for an Assistant - Credit Control to support daily operations and financial tasks for residential properties. This hybrid role will manage resident inquiries, handle administrative duties, and assist with financial operations like invoicing and petty cash management. The ideal candidate will have at least a diploma and demonstrate strong communication skills. Fresh graduates are also encouraged to apply for this dynamic position.

Qualifications

• Minimum 2 years of experience or Fresh Graduates are welcome to apply.

Responsibilities

• Handle daily administrative operations of the residential property.
• Manage correspondence, emails, phone calls, and residents’ inquiries.
• Prepare letters, notices, memos, and reports.

Skills

Professional communication skills

High accuracy in data entry

Property management software skills

Education

SPM / STPM / Diploma

Job description

Job Summary

The Assistant - Credit Control is responsible for ensuring the seamless day‑to‑day administrative and financial operations of the residential property. This hybrid role acts as a vital bridge between residents, management, and service providers, focusing on operational efficiency, financial accuracy, and high standards of resident satisfaction.

Key Responsibilities

Administrative Duties

• Handle daily administrative operations of the residential property
• Manage correspondence, emails, phone calls, and residents’ inquiries
• Maintain proper filing systems (physical and digital records)
• Prepare letters, notices, memos, and reports
• Coordinate with vendors, contractors, and service providers
• Schedule appointments, meetings, and maintenance works
• Assist in managing residents’ records and documentation

Accounts & Finance Support

• Issue invoices (from Finance Dept to purchasers), receipts, and payment reminders to residents
• Record daily collections and update accounting records
• Assist in accounts payable and receivable
• Maintain petty cash and expense tracking
• Support monthly financial reports and reconciliation
• Liaise with auditors, accountants, or management when required

Residential Management Support

• Assist in handling residents’ complaints and follow‑up
• Coordinate maintenance requests and track work progress
• Support property management in enforcing house rules and SOPs
• Assist with move‑in / move‑out documentation
• Maintain inventory of office and maintenance supplies
• Ensure confidentiality of residents’ and financial information
• Support management with ad‑hoc administrative or accounts tasks
• Ensure compliance with company policies and procedures

Qualifications

SPM / STPM / Diploma

Skills & Abilities

• The ability to communicate professionally and empathetically with diverse residents while remaining firm on house rules.
• High accuracy in data entry and numerical tasks, specifically for issuing invoices, managing petty cash, and performing basic financial reconciliations.
• Skill in using property management software.

Expected Minimum Years of Experience

Minimum 2 years and Fresh Graduate are welcome to apply