Area Manager (F&B Retails)

Private Advertiser; Kuala Lumpur; On-site; MYR 60,000 - 80,000; Full time

Job summary

A leading beverage franchise in Kuala Lumpur is seeking an experienced Area Manager to oversee operations of 6 to 9 retail outlets. The ideal candidate has at least 5 years of retail management experience, strong leadership abilities, and a knack for analytical problem-solving. This role offers competitive salary, benefits, and career advancement opportunities within a supportive work environment.

Benefits

Competitive salary

Performance-based incentives

Comprehensive benefits package

Staff discounts

Career advancement opportunities

Flexible working arrangements

Qualifications

• Minimum 5 years’ experience in retail management or multi-site operations.
• Proven leadership and people management skills with a track record of team development.
• Familiarity with the retail F&B or beverage industry is highly preferred.

Responsibilities

• Oversee daily operations of 6 to 9 outlets within your assigned area.
• Manage and coordinate store managers and frontline staff.
• Analyse sales data to drive revenue growth.
• Implement strategies for inventory management and visual presentation.
• Provide hands-on coaching, training, and support to outlet teams.

Skills

Leadership skills

Analytical skills

Problem-solving skills

Interpersonal skills

Communication skills

Job description

About the role

CG TEA MALAYSIA SDN. BHD. is proud to be the franchisee of one of the most famous tea beverage brands in Malaysia. We are committed to delivering high-quality tea products and exceptional customer service through our rapidly growing network of outlets across the country.

We are looking for a dynamic and experienced Area Manager to join our team. This role is pivotal in driving operational excellence and business growth across 6 to 9 retail outlets in Malaysia.

What you'll be doing

Oversee daily operations and performance of 6 to 9 outlets within your assigned area.

Manage and coordinate store managers and frontline staff to ensure smooth and efficient operations.

Analyse sales data, identify trends and opportunities, and implement strategies to drive revenue growth.

Ensure consistent brand standards in inventory management, merchandising, and visual presentation.

Provide hands‑on coaching, training, and support to outlet teams to enhance skills and performance.

Develop and implement operational plans to improve efficiency, customer satisfaction, and overall productivity.

Resolve operational and customer service issues promptly and effectively.

Collaborate with the HQ team to align local execution with company‑wide strategies and goals.

What we're looking for

Minimum 5 years’ experience in retail management or multi‑site operations.

Proven leadership and people management skills with a track record of team development.

Strong analytical and problem‑solving abilities to drive data‑informed decisions.

Hands‑on experience with inventory control, merchandising, and customer engagement.

Excellent interpersonal and communication skills to work with internal and external stakeholders.

Familiarity with the retail F&B or beverage industry is highly preferred.

What we offer

Competitive salary and performance‑based incentives.

Comprehensive benefits package and staff discounts.

Opportunities for career advancement in a fast‑growing company.

Supportive and dynamic work environment with a strong emphasis on work‑life balance.

Flexible working arrangements where applicable.

About us

CG TEA MALAYSIA SDN. BHD. is a leading player in the retail and consumer products space, operating as the official franchisee of Malaysia’s most well‑known tea beverage brand. With a growing footprint across the country, we are dedicated to quality, innovation, and customer satisfaction.