Application / System Engineer

Ineax Engineering; Shah Alam; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading engineering firm in Shah Alam seeks a Technical Support Specialist to provide sales assistance, enhance customer relationships, and support marketing initiatives. Candidates should possess a Bachelor's degree or diploma in a related field, with strong technical and analytical skills. This role requires proficiency in Microsoft Office and Visio, along with a positive attitude and good communication skills in Bahasa Malaysia and English/Chinese. The firm offers a variety of benefits, including annual leave and medical insurance.

Benefits

Annual Leave

Medical and Hospitalisation Leave

Annual Bonus

Medical Insurance

Performance Bonus

Training Provided

Allowance Provided

5 Working Days

Qualifications

• Bachelor's degree or diploma in a relevant field required.
• Must have strong analytical skills and attention to detail.
• Excellent IT skills, able to work autonomously.

Responsibilities

• Provide technical support for proposals and costing.
• Engage with project teams to maintain customer relationships.
• Assist in preparing marketing materials.

Skills

Technical support

Customer relationship management

Analytical skills

Communication skills

Education

Bachelor's Degree or Diploma in Science & Engineering discipline

Tools

Microsoft Office Suite

Visio

Job description

Responsibilities

• Provide technical support to the Sales Team to prepare technical configuration for proposals, costing and selection.
• Engage with the project delivery team and focus on building/maintaining good customer relationships
• Assist in the preparation of marketing materials to enhance INEAX’s market presence.

Qualifications

• Bachelor's Degree or Diploma in Science & Engineering discipline.
• Ability to review and interpret client specifications and prepare technical clarifications and deviations with attention to details
• Ability to work autonomously with excellent general IT skills, including Microsoft Office suite and Visio
• Analytical skill with a drive for continuous improvement and a positive attitude
• Good verbal and written communication skills, proficient in Bahasa Malaysia and English/Chinese.
• Team player, open to coaching and mentoring.
• Willing to travel and possess own transport with a valid driving license.
• Sales and marketing acumen & experience preferred

Benefits

• Annual Leave
• Medical and Hospitalisation Leave
• Annual Bonus
• EPF
• SOCSO
• EIS
• Training Provided
• Allowance Provided
• 5 Working Days
• Medical Insurance
• Performance Bonus