Application Engineer

Tekmark Group; Bayan Lepas; Hybrid; MYR 150,000 - 200,000; Full time

Job summary

A leading robotics company in Malaysia is seeking an Application Engineer to be the go-to expert for integrating and troubleshooting robotics systems. This role involves supporting the sales team, handling customer issues, and proposing technical solutions. Ideal candidates will have an engineering degree and strong communication skills in English and Bahasa Malaysia. This position also offers a flexible and hybrid work arrangement, with occasional travel required.

Benefits

Flexible & hybrid work arrangement

Qualifications

• Degree in relevant engineering fields required.
• Experience in technical support or project delivery preferred.
• Basic understanding of programming and cloud systems is a plus.

Responsibilities

• Support sales with demos, technical proposals, and customer relationships.
• Troubleshoot and resolve customer issues efficiently.
• Continuously learn about AI, IoT, robotics, and cloud integration.

Skills

Technical support skills

Presentation skills

Problem-solving

Robotics knowledge

Team collaboration

English proficiency

Bahasa Malaysia proficiency

Education

Degree in Electrical, Electronic, Robotics, or Mechatronics Engineering

Job description

Join our team as Application Engineer to become the go-to expert for integrating, commissioning, troubleshooting, and training customers on cutting-edge robotics systems.

You’ll be a tech ambassador—supporting our sales team, solving real customer problems, and helping to close exciting automation projects across various industries.

What you’ll do

Sales & Technical Support

• Work hand-in-hand with sales to strategize, propose solutions, run demos, support tender bids, and build strong customer relationships.
• Deliver technical proposals, application proof-of-concepts (POCs), and support product training, testing, and commissioning.
• Be the face of our robots: present at trade shows, record training videos, and create impactful tech notes.

Customer Satisfaction

• Troubleshoot and resolve customer issues like a pro.
• Proactively improve our technical support services.
• Be the calm in the storm—handle escalations smartly and keep customers happy.
• Stay ahead by constantly learning: AI, IoT, robotics, industrial automation, cloud integration

What You’ll Bring

• Degree in Electrical, Electronic, Robotics, or Mechatronics Engineering.
• Experience in technical support, training, demo, or project delivery is a plus—but fresh grads are welcome too!
• Bonus if you’ve worked with embedded systems, automation, or in the semiconductor / electronics industry.
• Extra points: Basic understanding of programming, cloud systems, or system integration
• Strong in English & Bahasa Malaysia (both written and spoken).
• Confident presenter: able to simplify complex tech for non-tech people.
• Team player who also owns your work with pride.
• Tech lover—always excited to explore new gadgets or tools.
• Possess own transport and willing to travel locally and overseas occasionally.
• Flexible & hybrid work arrangement