APAC Process Excellence Lead

PPG; Shah Alam; On-site; MYR 150,000 - 200,000; Full time

Job summary

A global leader in industrial and consumer products is seeking an AP Process Excellence Lead in Shah Alam, Malaysia. This strategic role will drive process governance and transformation initiatives across SAP S/4HANA streams. Ideal candidates will have at least 10 years of experience in business process management, a strong grasp of analytics tools, and a collaborative mindset for working with cross-functional teams. Bilingual proficiency in English and Mandarin is preferred. Competitive benefits and growth opportunities are offered.

Benefits

Competitive salary

Career development opportunities

Health benefits

Qualifications

• Minimum 10 years of experience in business process management or digital transformation.
• Proven experience with SAP S/4HANA as a superuser or implementation lead.
• Strong understanding of manufacturing, supply chain, or commercial operations.

Responsibilities

• Lead process governance and design for SAP S/4HANA streams.
• Drive regional projects related to SAP implementations and process redesign.
• Support enterprise growth strategies including e-commerce enablement.

Skills

SAP S/4HANA expertise

Business process management

Analytical skills

Stakeholder management

Bilingual (English and Mandarin)

Education

Degree in Business, IT, Engineering, or related fields

Tools

PowerBI

SAP Analytics Cloud

Robotic Process Automation (RPA)

Job description

The AP Process Excellence Lead is a strategic and hands‑on role responsible for driving process excellence across the Asia Pacific region. This role leads process governance, design, and stewardship across any SAP S/4HANA stream (e.g., Order to Cash, Procure to Pay, Record to Report), ensuring alignment with global templates and business transformation goals.

The successful candidate will act as a functional expert and change agent, supporting digital transformation initiatives, SAP implementations, and continuous improvement projects. This role suits candidates with strong business consulting experience, cross‑functional business acumen, and a passion for process transformation.

Key Responsibilities

Process Governance & Design

• Serve as the regional process steward for SAP S/4HANA streams, ensuring adherence to global templates and governance standards.
• Lead process mapping, blueprinting, and gap analysis across business functions.
• Collaborate with global and regional teams to design scalable, efficient, and compliant business processes.
• Drive adoption of analytics and automation tools (e.g., PowerBI, SAP Analytics Cloud, FIORI, RPA) to enhance decision‑making and operational efficiency.
• Support data governance and reporting standardization across the region.

Project & Change Management

• Lead regional projects and change initiatives related to SAP implementations, process redesigns, and business transformations.
• Develop and execute change management strategies, including stakeholder engagement, training, and communication.
• Manage Systems Integration Testing (SIT), User Acceptance Testing (UAT), and deployment activities.
• Provide post‑go‑live support and continuous improvement leadership.

Enterprise Growth Enablement

• Support enterprise growth strategies including business model shifts such as omni‑channel integration and e‑Commerce enablement.
• Collaborate with commercial, IT, and digital teams to design and implement integrated solutions across B2B and B2C channels.
• Ensure SAP processes and data structures support scalable digital commerce platforms, customer experience enhancements, and supply chain responsiveness.

Process Stewardship & Enablement

• Act as a process owner and advocate for best practices across business units.
• Develop and mentor Superusers and process champions in SAP and analytics tools.
• Support business development and solution design teams in expanding SAP capabilities and roadmap planning.
• Identify and prioritize regional process improvement opportunities in collaboration with business unit leaders.

Qualifications

• Minimum 10 years of experience in business process management, SAP implementations, or digital transformation.
• Proven experience with SAP S/4HANA (superuser or implementation lead) across one or more streams.
• Strong understanding of manufacturing, supply chain, or commercial operations in a multinational environment.
• Business consulting experience highly desirable.
• Experience supporting omni‑channel strategies and e‑Commerce integration preferred.
• Proficiency in analytics tools (PowerBI, SAC) and automation technologies (RPA).
• Excellent communication, stakeholder management, and negotiation skills.
• Formal qualifications in Business, IT, Engineering, or related fields.
• Bilingual proficiency in English and Mandarin preferred.

About us:

Here at PPG we make it happen, and we seek candidates of the highest integrity who share our values, with the commitment and drive to strive today to do better than yesterday – everyday.

PPG: WE PROTECT AND BEAUTIFY THE WORLD™

Through leadership innovation, sustainability and color, PPG helps customers in industrial, transportation, consumer products, and construction markets and aftermarkets to enhance more surfaces in more ways than does any other company. To learn more, visit www.ppg.com and follow @ PPG on Twitter.

The PPG Way

We partner with customers to create mutual value.

We are "One PPG" to the world.

We trust our people every day, in every way.

We make it happen.

We run it like we own it.

We do better today than yesterday – everyday.

PPG provides equal opportunity to all candidates and employees. We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, sexual orientation, gender identity or expression. If you need assistance to complete your application due to a disability, please email [e-mail].

PPG values your feedback on our recruiting process. We encourage you to visit Glassdoor.com and provide feedback on the process, so that we can do better today than yesterday.

Benefits will be discussed with you by your recruiter during the hiring process.

PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply.

Our employee benefits programs are designed to support the health and well‑being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.