APAC Location Support Manager

Emerson Automation; Bayan Lepas; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading global automation firm is seeking a seasoned professional to lead the regional Location Support team in Penang. The role encompasses managing workplace support services, ensuring compliance with efficiency and sustainability requirements, and executing strategic operations. Ideal candidates will have over 10 years of experience in facilities management with strong leadership skills, a project management background, and a customer-centric approach. This is a unique opportunity to foster collaboration within a dynamic environment.

Qualifications

• 10+ years of experience in workplace services, facilities, or operations management.
• At least 3 years of leadership experience.
• Proven experience managing multi-site operations.

Responsibilities

• Lead and manage the regional Location Support team.
• Develop and implement strategic plans for workplace support services.
• Oversee day-to-day operations including facilities support and travel coordination.

Skills

Leadership & Team Development

Project Management

Communication

Strategic Thinking

Education

Bachelor's degree in engineering, Facilities Management, Operations, or a related field

Tools

CAFM

Travel Systems

Procurement Platforms

Job description

Key Responsibilities

• Lead and manage the regional Location Support team, including hiring, coaching, and performance management.
• Develop and implement strategic plans for workplace support services aligned with global and regional business goals.
• Oversee day-to-day operations including facilities support, travel coordination, logistics, vendor management, and administrative services.
• Ensure compliance with EHS, Sustainability and Security requirement across all supported locations.
• Manage budgets, monitor service levels, and drive cost-effective solutions without compromising quality.
• Act as the primary liaison between the Location Support team and internal stakeholders, ensuring service alignment with business needs.
• Lead or participate in global and regional projects related to real estate, workplace transformation, sustainability, and employee experience.
• Promote a culture of collaboration, innovation, and continuous improvement within the team.

Required Qualifications

• Bachelor's degree in engineering, Facilities Management, Operations, or a related field preferred.
• 10+ years of experience in workplace services, facilities, or operations management, with at least 3 years in a leadership role.
• Proven experience managing multi-site operations in a regional or global context.
• Strong project management, organizational, and communication skills.
• Ability to lead cross-functional teams and influence stakeholders at all levels.
• Proficiency in workplace technology platforms and tools (e.g., CAFM, travel systems, procurement platforms).

Key Competencies

• Strategic Thinking & Execution
• Leadership & Team Development
• Customer-Centric Mindset
• Operational Excellence
• Decision-Making & Problem Solving
• Innovation & Change Management