APAC Growth & Sourcing Operations Leader

Jobstreet by SEEK; Kuala Lumpur; Hybrid; MYR 120,000 - 150,000; Full time

Job summary

A leading online employment marketplace is seeking an Operations Manager based in Kuala Lumpur, Malaysia. The successful candidate will lead the APAC sourcing operations, optimizing resource allocation while ensuring high-quality service delivery across multiple markets. Responsibilities include managing a sourcing team, implementing AI-driven process improvements, and developing operational frameworks to ensure compliance. This role requires strong leadership, analytical skills, and the ability to work collaboratively with cross-functional teams.

Benefits

Attractive remuneration package

Hybrid working

Flexible leave offerings

Smart casual dress code every day

Qualifications

• Minimum 5 years operational experience in tech or recruitment industries with at least 3 years team leadership experience.
• Proven leadership in managing teams across multiple markets.
• Demonstrated success in process optimisation and technology integration including AI.
• Proven people development expertise including coaching and performance management.
• Strong analytical and strategic thinking capabilities.
• Excellent stakeholder management and cross‑functional collaboration skills.

Responsibilities

• Lead the APAC sourcing team to meet delivery targets.
• Establish and monitor sourcing KPIs aligned with business objectives.
• Design and implement process improvements with AI technologies.
• Manage resource planning and workflow distribution responding to market needs.
• Develop standardised operational frameworks ensuring compliance.
• Implement structured coaching and performance development programmes.
• Collaborate with analysts to track performance metrics and conduct analysis.

Job description

A leading online employment marketplace is seeking an Operations Manager based in Kuala Lumpur, Malaysia. The successful candidate will lead the APAC sourcing operations, optimizing resource allocation while ensuring high-quality service delivery across multiple markets. Responsibilities include managing a sourcing team, implementing AI-driven process improvements, and developing operational frameworks to ensure compliance. This role requires strong leadership, analytical skills, and the ability to work collaboratively with cross-functional teams.