Alumni Impact Manager

Teach For Malaysia; Kuala Lumpur; On-site; MYR 50,000 - 70,000; Full time

Job summary

An education-focused organization in Kuala Lumpur is seeking an Alumni Impact Manager to lead alumni engagement and facilitate systemic change in the education sector. The successful candidate will develop and implement strategies, foster relationships, and manage evaluation processes to ensure a tangible impact. With at least 4 years of relevant experience, strong communication skills in English and Bahasa Malaysia, and a Bachelor's degree preferred, this role offers an exciting opportunity to drive meaningful change in schools and communities.

Qualifications

• Minimum 4 years experience in Alumni engagement or related fields.
• Strong written and verbal communication in English; proficiency in Bahasa Malaysia required.
• Prior experience in education or non-profit sectors is highly advantageous.

Responsibilities

• Design and steward a unified Alumni strategy.
• Build and sustain trusted relationships with alumni and partners.
• Lead Alumni impact measurement and learning.
• Represent the organization in external advocacy.

Skills

Stakeholder engagement

Project management

Impact measurement

Community building

Leadership development

Emotional intelligence

Facilitation and coaching

Strategic thinking

Education

Bachelor's degree in a related field

Tools

Google Suite

Salesforce

Zoom

Confluence

Job description

Role Purpose

The Alumni Impact Manager mobilises Teach For Malaysia alumni as a force for education system change, across multiple life stages and pathways.

This role focuses on deepening alumni contribution, enabling purposeful leadership, and ensuring alumni efforts lead to tangible impact in schools, communities, and the wider education ecosystem.

Principal Accountabilities

• Design and steward a unified Alumni strategy that converges Fellowship Alumni, Duta Guru, and wider participant/staff/student alumni into a single, coherent movement aligned with Teach For Malaysia’s 2030 goals and theory of change.
• Define clear pathways and articulate collective impact for alumni contribution and initiatives to strengthen influence across the ecosystem.
• Build and sustain trusted relationships with alumni across all pillars and strategic partners to match alumni leaders with ecosystem opportunities by bridging internal teams and external partners.
• Embed Alumni priorities and initiatives cross-functionally, partnering across the organisation to deliver seamless, holistic support for current participants and alumni, including student and staff alumni.
• Lead Alumni impact measurement and learning, including consolidating data across the impact pathways, drawing insights on contributions to school, communities and ecosystems, leadership influence and other tools to elevate alumni stories.
• Represent Teach For Malaysia externally, advocating for a unified Alumni voice and contributing insights from across programmes to national conversations on education, leadership, and systems change.
• Lead and co-develop the Alumni Impact teams to deliver high-quality initiatives that enable a strong Fellow/Participant-to-Alumni transition and prepare them for sustained leadership beyond their formal programmes.

Role Requirements

Competencies required for the role

Technical/ Functional competencies

• Proven ability to design and implement strategic engagement plans for community development and long-term impact.
• Experience managing Alumni relations, community building, or leadership development programmes.
• Skilled in stakeholder engagement and building cross-sector partnerships to connect Alumni to resources and opportunities.
• Strong project management skills, with the ability to plan, coordinate, and deliver high-quality initiatives on time.
• Proficient in impact measurement, data analysis, and reporting to inform strategic decisions.
• Comfortable navigating cross-functional collaboration, with a strong understanding of organisational and team dynamics.
• Basic budget management skills to support programme planning and implementation.
• Strong proficiency in Google Suite and digital tools (e.g. Confluence, Salesforce, Zoom).

Leadership competencies

• Comfort with ambiguity and non-linear impact pathways.
• Excellent judgement around empowerment vs control.
• Strong facilitation and coaching mindset.
• Ability to translate mission into actionable opportunities.
• Able to set a clear and compelling vision for the Alumni community and inspire others to contribute to its long-term mission.
• Demonstrates strong emotional intelligence and interpersonal skills, building authentic, trust-based relationships with diverse individuals.
• Leads with empathy and clarity, while empowering team members and holding them accountable to shared goals.
• Thinks strategically and innovatively, identifying opportunities to enhance Alumni engagement and amplify impact.
• Works collaboratively across teams, serving as a connector and thought partner to align Alumni work with organisational goals.
• Communicates clearly, confidently, and with purpose across a range of internal and external audiences.
• Models Teach For Malaysia’s Core Values in leadership, culture-building, and decision-making.
• Adaptable in fast-paced and evolving environments, demonstrating resilience and problem-solving when navigating uncertainty.

Experiences & qualification

• Minimum 4 years of experience in Alumni engagement, community building, leadership development, or related fields.
• Prior experience in education, non-profit, or social innovation sectors is highly advantageous.
• Strong written and verbal communication in English; proficiency in Bahasa Malaysia required.
• Bachelor’s degree in a related field preferred.
• Experience in leading teams or managing direct reports is preferred.
• Willingness to travel and work during non-traditional hours for events or engagements.
• Comfortable adopting and using digital systems and platforms to support team collaboration and programme delivery.

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