Afterhours Travel Consultant - 24/7 Global Support & Growth

Flight Centre Careers; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A renowned global travel company in Kuala Lumpur is seeking an Afterhours Travel Consultant to join their expanding operations team. This role requires delivering exceptional service to corporate clients during afterhours emergencies, ensuring customer satisfaction. Candidates should possess at least 2 years of travel consulting experience and be willing to work 24x7 shifts. The company offers competitive compensation, career advancement opportunities, and exciting travel perks.

Benefits

Generous remuneration structure

Competitive salary

Flexible working arrangements

Travel industry discounts

Fun and energetic culture

Recognition events

Qualifications

• Minimum of 2 years in travel consulting or airline reservations.
• Willing to work on 24x7 rotational shifts.
• Confident in emergency ticketing support.

Responsibilities

• Provide afterhours phone and email sales and booking service.
• Deliver exceptional service to corporate clients.
• Resolve issues efficiently during emergencies.

Skills

Customer service experience

Problem-solving

Verbal and written English

GDS experience

Ability to handle irate customers

Tools

Amadeus

Job description

A renowned global travel company in Kuala Lumpur is seeking an Afterhours Travel Consultant to join their expanding operations team. This role requires delivering exceptional service to corporate clients during afterhours emergencies, ensuring customer satisfaction. Candidates should possess at least 2 years of travel consulting experience and be willing to work 24x7 shifts. The company offers competitive compensation, career advancement opportunities, and exciting travel perks.