After-Sales & Service Performance Manager

DAI MAX AUTOMOBILE SDN. BHD.; Kuching; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading automobile dealership in Malaysia seeks an Aftersales Executive responsible for ensuring that the dealership's aftersales service meets management's policies. The candidate will communicate regularly with the management to review department performance, enforce safety policies among staff, and achieve monthly sales targets. Experience in customer feedback management and vehicle sales is essential. This role is based in Kuching, Sarawak, Malaysia and offers a dynamic work environment.

Qualifications

• Experience in aftersales service and managing service departments.
• Strong communication skills for meetings with management.
• Ability to handle customer feedback and complaints effectively.

Responsibilities

• Ensure aftersales service meets management requirements.
• Meet with management monthly to review performance objectives.
• Oversee department activities and enforce safety policies.
• Achieve monthly sales targets and submit reports.
• Handle customer feedback and complaints promptly.

Job description

A leading automobile dealership in Malaysia seeks an Aftersales Executive responsible for ensuring that the dealership's aftersales service meets management's policies. The candidate will communicate regularly with the management to review department performance, enforce safety policies among staff, and achieve monthly sales targets. Experience in customer feedback management and vehicle sales is essential. This role is based in Kuching, Sarawak, Malaysia and offers a dynamic work environment.