Administrative Assistant, Business Outsourcing

Crowe Malaysia; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading professional services firm in Kuala Lumpur is seeking a dedicated Administrative Assistant to maintain client databases and provide administrative support. The role involves managing workflows, client onboarding, and documentation. Ideal candidates should have a degree in relevant fields, possess strong communication and multitasking skills, and be proficient in MS Office. Fresh graduates are encouraged to apply for this opportunity in a dynamic work environment.

Qualifications

• Possess at least a degree in relevant fields.
• Fresh graduates and candidates with less than 1 year of experience encouraged to apply.
• Computer literate and well-versed in MS Office applications.

Responsibilities

• Maintain client databases and tax files.
• Prepare official correspondence and provide administrative support.
• Coordinate client onboarding processes.
• Manage documentation workflows and payment reminders.
• Assist in filing annual returns.

Skills

Analytical skills

Communication skills

Problem-solving skills

Multitasking

MS Office proficiency

Education

Degree in Administrative Management, Finance, Commerce or Accounting

Job description

Responsibilities:

• Maintain client databases, tax files, and master control listings.
• Prepare official correspondence, conduct web research, and provide administrative support to Directors.
• Coordinate client onboarding processes including AMLA/Reputational/PCAF checklists and engagement letters.
• Manage LOE workflows including receipt, stamping, tracking, and client return.
• Support XBRL cases by following up on AFS, updating trackers, and preparing client acknowledgements.
• Handle client documentation, invoice issuance, set up Symphony accounts and completed vendor forms.
• Monitor receivables and issue payment reminders.
• Assist in drafting standard resolutions, filing annual returns, updating company secretary software and manage statutory records.

Requirements:

• Possess at least a degree in Administrative Management, Finance, Commerce or Accounting.
• Fresh graduates and those with less than 1 year of relevant working experience are encouraged to apply.
• A dedicated, resourceful, analytical and results-orientated team player.
• Able to work well independently and under pressure with attention to detail and enjoy solving problems.
• Computer literate, well-versed with MS Word, Excel, PowerPoint and other day-to-day office applications.
• Possess strong communication and interpersonal skills.
• Demonstrate good multi-tasking skills.