Admin & Operation Executive

Cool Juicery Sdn. Bhd.; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading beverage company in Kuala Lumpur is looking for an Operations Manager to oversee administrative operations, including supply chain management and customer service. Responsibilities include managing daily orders, coordinating deliveries, and leading the production team. The ideal candidate should have at least a diploma in Business Administration or a related field, with a year of experience in operations and customer service. Proficiency in MS Office and communication skills in Bahasa Malaysia, English, and Mandarin are essential.

Qualifications

• Minimum Diploma or Bachelor's Degree in Business Administration, Business Management, or a relevant field.
• At least 1 year of experience in customer service and operation management.
• Proficient in MS Office applications (Excel, Word, PowerPoint).

Responsibilities

• Oversee admin operations including supply chain management and inventory control.
• Manage daily customer orders and rider delivery routes.
• Maintain sufficient inventory for daily processing.

Skills

Customer service

Supply chain management

Problem-solving

Attention to detail

Proficiency in MS Office

Education

Diploma/Bachelor's Degree/Professional Degree in Business Administration or Management

Job description

Oversee all aspects of admin operations, including supply chain management, inventory control and delivery.

Responsible for daily customer ordering and prepare rider daily delivery routing.

Manage daily invoices and delivery orders and other relevant correspondences when required.

To coordinate with the logistic team to ensure goods deliver to customers promptly and effectively.

Responsible for customer service and attending to customers' inquiries to establish a good relationship with customers.

Handle production raw materials purchase and maintain sufficient inventory level for daily processing.

Manage, monitor and motivate the production team to achieve operational objectives as well as implement a smooth production with stringent quality control on the output.

Contribute to process improvement initiatives and identify areas for operational efficiency enhancements.

Assisting in ad-hoc duties that are assigned from time to time.

Job Requirements

• Candidate must possess a minimum Diploma/ Bachelor's Degree/ Professional Degree in Business Administration, Business Management, or relevant field.
• At least 1 year of working experience in related position with customer service and operation management is an added advantage.
• Proficient in using MS Office software (Microsoft Excel, Word and PowerPoint).
• Driven and self-motivated with a can-do and willing to learn personality.
• Attention to detail and strong problem-solving skills.
• Required language(s): Bahasa Malaysia, English and Mandarin (for mandarin speaking client).