ADMIN CUM SALES COORDINATOR

tjm engineering & enterprise; Malacca City; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading engineering firm in Johor is seeking an Admin cum Sales Coordinator to support the sales team and manage administrative tasks. This role includes handling customer inquiries, coordinating sales activities, and maintaining sales records. Ideal candidates will have strong communication and organizational skills and experience in a similar administrative capacity. Join us to facilitate smooth operations and enhance customer satisfaction.

Qualifications

• Experience in administrative roles or sales coordination.
• Proficient in managing customer relations and documentation.
• Ability to work collaboratively across departments.

Responsibilities

• Handle customer inquiries and provide after-sales support.
• Prepare and manage sales-related documents.
• Coordinate with logistics for timely deliveries.
• Maintain sales records and customer databases.
• Act as a liaison between sales and other departments.
• Follow up on sales leads and outstanding orders.
• Perform clerical tasks such as data entry and organization.

Skills

Customer service skills

Organizational skills

Communication skills

Job description

Overview

An Admin cum Sales Coordinator provides administrative support to the sales team while coordinating sales activities to ensure smooth daily operations.

Responsibilities

• Handle customer inquiries, process orders, and provide after-sales support via phone, email, or in-person interactions.
• Prepare and manage sales-related documents, including quotations, purchase orders, invoices, and delivery orders.
• Coordinate with logistics and warehouse teams to schedule and track deliveries to ensure products are shipped on time.
• Maintain and update sales records and customer databases.
• Act as a liaison between the sales team and other departments to facilitate communication and resource management.
• Follow up on sales leads and outstanding orders, informing clients about potential delays.
• Perform general administrative and clerical tasks such as filing, data entry, and organizing documents.