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A property management company in Subang Jaya is seeking a professional to serve as the primary liaison for owners and residents on property-related inquiries. Responsibilities include coordinating maintenance, performing administrative duties, and assisting with property inspections. The ideal candidate has at least 1 year in a coordinating or customer service role and possesses excellent communication skills in English, Bahasa Melayu, and Mandarin. This position offers an opportunity to thrive in a dynamic environment.
Serve as the primary liaison for owners and residents on all property-related enquiries, feedback, complaints, and service requests.
Coordinate and follow up with maintenance personnel, cleaning contractors, and building management to ensure issues are addressed promptly and effectively.
Collection of maintenance fees and other related payments
Issuance of receipts and accurate record-keeping
Entry of transactions into accounting and reporting systems
Communicate and liaise with landlords, tenants, and vendors through formal channels such as email, messaging platforms, and phone calls.
Assist in property inspections, maintenance coordination, site viewings, and handover activities in collaboration with the Sales and Maintenance teams.
Compile and prepare regular reports on maintenance activities, complaints, and operational matters for management review.
Act swiftly and responsibly in emergency situations or incidents.
Build and maintain positive working relationships with residents, the Joint Management Body (JMB), and other key stakeholders.
Undertake additional tasks and responsibilities as assigned by the supervisor.
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