Admin & Compliance Associate (Merchant Services)

Asia Recruit; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Part time

Job summary

A leading recruitment agency in Kuala Lumpur is seeking a detail-oriented individual to verify business documents and manage merchant information. Responsibilities include data entry, document checks, verification calls, and supporting the onboarding process for new merchants. Ideal candidates are accurate, trustworthy, and possess excellent communication skills. This contract lasts for two months with a salary of up to RM3,000/month, and offers hands-on experience in a dynamic environment.

Benefits

Hands-on experience

Collaborative team

Skill development in communication

Qualifications

• Ability to understand company structures and identify red flags.
• Extraordinary attention to detail when checking documents.
• Avoid mistakes in data entry and handling.

Responsibilities

• Input merchant details accurately into the system.
• Review and verify documents for validity.
• Call representatives to confirm details.

Skills

Analyzing

Attention to detail

Data accuracy

Communication skills

Explanatory skills

Trustworthiness

Time management

Job description

About the Role:

We’re looking for someone detail-oriented and responsible to help us verify and manage business documents and merchant information. Your job will be to check documents, make phone calls to confirm details, and support our onboarding process for new merchants and business partners.

This role is part of the Merchant Services team, working closely with the Business Development, Marketplace, and Strategic Planning teams. You’ll be reporting to our senior managers and supporting day-to-day admin and operations tasks.

Your Main Responsibilities:

• Data Entry: Input merchant and partner details into our system accurately and on time. Make sure the information stays private and follows company guidelines.
• Document Checks: Review and verify documents such as business registration, licences, and agreements to make sure everything is valid and legal.
• Call Verification: Call business owners or their representatives to confirm details, clarify unclear info, or request missing documents.
• Keep Records: Maintain proper records of all the verification steps, who you spoke to, and the outcome of each case.
• KYB (Know Your Business) Process: Help us keep our merchant records clean, accurate, and up to date. This includes re-checking existing data and ensuring businesses meet compliance rules.
• Support Onboarding: Assist with the full onboarding process and help merchants after they’ve joined, making sure they get the support they need.

What We’re Looking For:

• Good at Analyzing: Able to understand how companies are structured and spot any red flags.
• Very Detailed: You notice the small things, especially when checking documents.
• Accurate with Data: You take care to avoid mistakes when entering or handling information.
• Good Communicator: You can speak clearly and politely with internal teams and business owners.
• Can Explain Well: Able to explain what documents or steps are needed in a professional and simple way.
• Trustworthy: You respect confidentiality and follow data privacy rules when dealing with sensitive information.
• Good Time Manager: You can work efficiently to meet deadlines without rushing through things carelessly.

Other Perks

• Contract Duration: 2 months
• Working Hours: Monday to Friday, 9:00 AM – 6:00 PM
• Salary: Up to RM3,000/month

Why Join Us?

• Get hands-on experience in a fast-paced business support and compliance environment
• Work with an experienced and collaborative team
• Build skills in admin, communication, and regulatory processes