Admin Assistant

Omegaden Dental Solutions Sdn Bhd; Selangor; On-site; MYR 20,000 - 100,000; Full time

Job summary

A dental solutions provider in Selangor, Malaysia, seeks a dedicated individual to coordinate incoming and outgoing dental cases, manage documentation, and communicate with clients effectively. The ideal candidate has strong organizational skills, proficiency in Microsoft Office, and good command of English and Bahasa Malaysia. Responsibilities include liaising with technicians, handling logistics, and supporting management with administrative tasks. Experience in the dental or healthcare industry is a bonus.

Qualifications

• Proficient in Microsoft Office and comfortable with digital tools.
• Good command of English and Bahasa Malaysia, Mandarin is a plus.
• Strong organizational and multitasking skills.
• Prior experience in dental or healthcare industry is a bonus.

Responsibilities

• Handle and coordinate incoming and outgoing dental cases.
• Maintain proper case documentation and tracking.
• Communicate with clients to confirm case details.
• Liaise with technicians to ensure smooth case flow.
• Prepare and file necessary documents such as invoices.
• Manage office supplies and coordinate procurement.
• Support management in daily administrative tasks.
• Assist in scheduling pickups and managing logistics.

Skills

Proficient in Microsoft Office (Word, Excel)

Good command of English and Bahasa Malaysia

Strong organizational and multitasking skills

Professional communication skills

Job description

• Handle and coordinate incoming and outgoing dental cases (physical and digital).
• Maintain proper case documentation, tracking, and status updates in the lab management system.
• Communicate with clients (dentists, clinics) to confirm case details, clarify instructions, and provide progress updates.
• Liaise with technicians to ensure smooth case flow and delivery timelines are met.
• Prepare and file documents such as invoices, delivery orders, and job sheets.
• Manage office supplies and coordinate procurement when necessary.
• Support management in daily administrative tasks and special projects.
• Assist in scheduling pickups/deliveries and managing courier logistics.
• Answer phone calls, WhatsApp messages, and emails professionally and promptly.
• Maintain a clean and organized front desk/reception and office area.

Requirements

• Proficient in Microsoft Office (Word, Excel) and comfortable with digital tools.
• Good command of English and Bahasa Malaysia (Mandarin is a plus).
• Strong organizational and multitasking skills.
• Able to communicate professionally with clients and work well with internal teams.
• Prior experience in dental or healthcare industry is a bonus, but not required.
• Willingness to learn dental terms and processes.

Working Hours

• Monday to Friday: 9 AM – 6 PM
• Saturday: 9 AM – 1 PM (optional based on company policy)