Admin Assistant

Jobstreet Malaysia; Kuala Lumpur; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading job platform in Malaysia is seeking an Administrative Support Officer to provide clerical assistance, maintaining filing systems, and managing guest support online. The ideal candidate will have at least 1 year of experience, be a team player with strong communication skills, and be proficient in MS Office. Knowledge of English and Bahasa Malaysia is essential, and Mandarin is a plus. This role requires attention to detail and the ability to multitask effectively.

Qualifications

• At least 1 year working experience in a related field.
• Team player with a mature personality who can work independently.
• Proficiency in English and Bahasa Malaysia; Mandarin is an advantage.

Responsibilities

• Provide general administrative and clerical support.
• Answer and direct phone calls and emails professionally.
• Maintain both electronic and physical filing systems.
• Handle E-invoice and bookkeeping tasks.
• Provide online support to guests with booking issues and inquiries.

Skills

Interpersonal skills

Communication skills

Organizational skills

Problem-solving skills

Tools

MS Office

Job description

Responsibilities

• Provide general administrative and clerical support including mailing, invoicing, inventory
• Answer and direct phone calls and emails in a professional manner
• Maintain filing systems, both electronic and physical
• Handle E‑invoice and bookkeeping tasks
• Provide online support to guests by resolving booking issues, clarifying check‑in instructions, processing cancellations, and addressing any concerns that arise during their stay.
• Support team members with various administrative tasks as needed

Job Requirements

• At least 1 years working experience in related field
• Team player with a mature personality and able to work independently.
• With excellent interpersonal and communication skills and possess the ability to interact with all levels
• Able to communicate with English and Bahasa Malaysia averagely. Mandarin is an advantage.
• Proficiency in MS Office (Word, Excel, Outlook, PowerPoint)
• Strong organizational skills with the ability to multitask
• Attention to detail and problem‑solving skills