Admin Assistant

Santino; Iskandar Puteri; On-site; MYR 20,000 - 100,000; Full time

Job summary

A company in Malaysia is seeking an individual to provide administrative support to the technical team. Responsibilities include processing orders, liaising with various departments, maintaining records, and resolving customer inquiries. The ideal candidate should be detail-oriented and capable of coordinating technical appointments smoothly. This role offers a dynamic work environment within a supportive team.

Responsibilities

• Provide administrative support to the technical team by adhering to technical processes.
• Review and understand sales quotations and terms of offers.
• Process orders, ensuring accuracy and timely delivery.
• Liaise with departments for smooth order fulfillment.
• Maintain and update internal records for data accuracy.
• Assist with email correspondence and communication.
• Respond to customer inquiries and provide product information.
• Support and resolve technical-related matters.
• Coordinate technical appointments and travel arrangements.
• Deal with forwarders for import goods.
• Perform administrative tasks as needed.

Job description

• Provide administrative support to the technical team by adhering to technical processes, assisting in arranging technical daily operations, handling inquiries, processing orders, and resolving any customer issues or concerns.
• Review and understand sales quotations, terms and conditions of offers, and consolidate all sales orders for machine, equipment, and spare part ordering.
• Process orders, ensuring accuracy and timely delivery.
• Liaise with various departments such as Sales, Finance & Billing, and Logistics to ensure smooth order fulfillment.
• Maintain and update internal records to ensure data accuracy and integrity.
• Ensure documents are filed promptly and accurately.
• Assist with email correspondence, phone calls, and other forms of communication with clients and internal teams.
• Respond to customer inquiries and provide product or service information.
• Support and resolve technical-related matters and disputes.
• Coordinate and schedule technical appointments and travel arrangements for technical teams.
• Deal with forwarders for import goods.
• Perform administrative tasks as required to meet the department’s needs.
• Perform any other ad hoc duties assigned.

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