Accounts Receivable & Collection Executive

Jobstreet Malaysia; Johor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A recruitment service provider in Malaysia is looking for an Accounts Receivable & Collection Executive. The role involves recording incoming payments, updating customer statements, monitoring aging accounts, and coordinating with teams for invoice issues. Candidates must handle payment disputes and conduct customer visits for overdue collections. This position also requires assisting with general office tasks and supporting the Sales/Admin team as needed. It's essential to perform these tasks accurately and timely to maintain customer satisfaction.

Responsibilities

• Record all daily incoming payments (bank transfer, cheque, cash, e-wallet).
• Update customer SOA within 24 hours.
• Perform payment matching and invoice reconciliation.
• Prepare weekly incoming payment reports.
• Monitor customer aging and generate monthly aging reports.
• Follow up on overdue payments via call, WhatsApp, and email.
• Conduct onsite customer visits for overdue payment collection.
• Resolve payment issues (short payments, CN/DN, invoice disputes).
• Act as the main contact for customers regarding SOA and payment matters.
• Coordinate with Sales and Logistics teams to resolve invoice or delivery issues.
• Explain credit terms and support new customer onboarding.
• Assist in general office administration including filing, document control, and data entry.
• Support Sales/Admin team when needed (invoice checking, sorting, customer updates).
• Prepare documents for audit, management reporting, and filing compliance.
• Handle basic office tasks such as organizing documents, updating records, and maintaining office supplies.

Job description

Accounts Receivable & Collection Executive

Record all daily incoming payments (bank transfer, cheque, cash, e-wallet).

Update customer SOA within 24 hours.

Perform payment matching and invoice reconciliation.

Prepare weekly incoming payment reports.

Monitor customer aging and generate monthly aging reports.

Follow up on overdue payments via call, WhatsApp, and email.

Conduct onsite customer visits for overdue payment collection.

Resolve payment issues (short payments, CN/DN, invoice disputes).

Act as the main contact for customers regarding SOA and payment matters.

Coordinate with Sales and Logistics teams to resolve invoice or delivery issues.

Explain credit terms and support new customer onboarding.

Assist in general office administration including filing, document control, and data entry.

Support Sales/Admin team when needed (invoice checking, sorting, customer updates).

Prepare documents for audit, management reporting, and filing compliance.

Handle basic office tasks such as organizing documents, updating records, and maintaining office supplies.

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