Account Services

TopNotch HR Consulting Firm; Kuala Selangor; On-site; MYR 50,000 - 70,000; Full time

Job summary

A leading consulting firm in Kuala Selangor is seeking an Onboarding Specialist to support customer onboarding processes. This role involves managing the eKYC and name screening activities while ensuring compliance with regulatory standards. Candidates should have at least 3 years of relevant experience in AML/CFT roles and a minimum of a bachelor's degree. Strong communication skills are essential. The position may require shift work for ongoing coverage.

Qualifications

• Minimum of 3 years of relevant experience in AML/CFT roles in a regulated financial institution.
• Hands-on onboarding experience for consumer and small business banking segments.
• Solid knowledge of MAS regulations on AML/CFT/Sanction relating to CDD requirements.

Responsibilities

• Support day-to-day operational activities in the Onboarding processes.
• Perform day-to-day eKYC processing with consistency.
• Review of name screening alerts and conduct CDD documentation.
• Ensure compliance with the Bank’s standards and regulatory requirements.

Skills

AML/CFT expertise

Customer Due Diligence

Name Screening

eKYC processing

Communication skills

Education

Bachelor's degree or equivalent

Job description

TopNotch HR Consulting Firm – Kuala Selangor, Selangor.

We’re looking for an Onboarding Specialist. The candidate will be involved in the day-to-day Customer Onboarding journey activities. He/She is expected to be well versed in key areas such as Proof-of-Address (POA) checks, eKYC, Name Screening and Customer Due Diligence. The incumbent may be deployed for shift work to support up to 24x7 coverage.

Responsibilities:

• Support day-to-day operational activities in the Onboarding processes.
• Perform day-to-day eKYC processing with consistency.
• Review of name screening alerts with sound judgment and taking into account timeliness of alert closures.
• Conduct CDD documentation and review for Retail Consumers with high quality standards (e.g consistency, process adherence, productivity). This is primarily focused on new client onboarding reviews.
• Send outbound requests for information and track these to conclusion to facilitate case closures.
• Ensure processes are performed in compliance with the Bank’s standards and regulatory requirements.
• Perform other ad-hoc duties as and when assigned.

Qualifications:

• Minimum of 3 years’ relevant experience in AML/CFT roles in a Regulated Financial Institution, with relevant hands‑on Onboarding, Name Screening and/or Customer Due Diligence experience in conducting end‑to‑end onboarding journey for consumer retail/ small & medium enterprises banking segments.
• Minimum of bachelor’s degree or equivalent in any discipline (from a recognized university).
• Solid knowledge of MAS regulations on AML/CFT/Sanction relating to CDD requirements.
• Good communication skills: able to articulate facts, processes and policy to key stakeholders who may have any onboarding‑related queries.