Account Manager / Sales Manager (Senior / Junior) - CSI 1

Hitachi Sunway Information Systems Sdn. Bhd.; Malaysia; On-site; MYR 100,000 - 150,000; Full time

Job summary

An established industry player seeks a dynamic Sales Executive to drive business growth and enhance customer relationships. This role involves promoting innovative IT solutions, securing new business opportunities, and developing effective sales strategies to meet corporate objectives. The ideal candidate will have a strong sales background, excellent communication skills, and the ability to thrive under pressure. Join a forward-thinking company where your contributions will significantly impact the success of the business and help shape its future in the competitive IT landscape.

Qualifications

• Minimum 3 years sales experience in system integrator environment.
• Excellent communication and interpersonal skills are essential.

Responsibilities

• Promote and market company's services to corporate customers.
• Develop and secure new business opportunities and maintain relationships.

Skills

Sales Experience

Communication Skills

Interpersonal Skills

Problem-Solving Skills

Goal-Oriented

Education

Diploma or Bachelor's Degree

Post Graduate Diploma

Tools

Sales Pipeline Management Tools

Customer Relationship Management (CRM)

Job description

Location: Malaysia

Department: Sales / Business Development

Responsibilities

• Promote, increase awareness and market company's services and products to corporate customers.
• Develop, Identify and secure new business opportunities.
• Assist and contribute in planning, development and implement sales strategies and activities to meet overall business objectives.
• Maintain good business relationship with existing customers and prospects.
• Responsible and achieved set sales quota.
• Ensure strong customer satisfaction and experience at all times for better wallet share.
• Delivered principal set target.
• Ensure and complete set KPI on certification from each key principal from time to time as per Business Partnership KPI.
• Ensure quality sales engagement and proposal.
• Ensure strong GP margin at all times.
• Create and maintain a strong company image and branding at all times.
• Establish good relationship with the company’s key principals. Continue to build up strong relationship with local partners.
• Develop and recommend creative marketing strategies to improve sales volume and profit forecasts to meet business goals.
• Responsible for new market penetration and developing net new customers.
• Able to up-sell end to end solution (Hardware and infrastructure software) such as server, storage, desktop, networking, virtualization, data management, security, cloud solutions and etc.
• Working cross functionally to build strong relationships with key customers.
• Responsible for maintaining up-to-date awareness of competitors’ activities.
• Providing monthly, quarterly and yearly sales performance reports and updates.
• Providing weekly, and monthly sales inquiry reports and updates.
• Responsible for Inquiry to Sales processing which include preparation of proposals, tender participations, sales presentations, Quotation, Service Order Form, and invoice preparation processes.
• Maintain and enhance customer satisfaction, as well as team performance programs.
• Responsible in maintaining and updating the company’s customer and prospect database.
• Coordination with the Vice President to execute both market and target customer strategies for the company
• Any other duties or assignment as and when assigned by the management from time to time.

Requirements

• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, any field.
• Minimum 3 years sales experience in system integrator environment.
• Experience in selling IT infra hardware, software and services (Eg, IBM, DELL, HP, Symantec, VMware, Citrix, Trend Micro, Netapp etc) are an added bonus.
• Solid understanding of complete sales cycles, from prospecting to closing.
• Demonstrated success managing a sales pipeline and forecast.
• Experience in managing and leading a team is an added advantage.
• Excellent communication, interpersonal, and problem-solving skills.
• Goal-oriented, highly motivated, and good under pressure.