Account Manager Offline Channels

Mizuhada Group; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A skincare company in Kuala Lumpur is seeking an Account Manager to manage and grow offline sales accounts. This role emphasizes strong relationships with key retail partners, requiring excellent communication, negotiation skills, and analytical proficiency. The ideal candidate should possess a solid understanding of the skincare market, particularly in modern trade operations, and have proven experience in account management. This is an exciting opportunity to drive sales growth in a dynamic industry.

Qualifications

• Strong understanding of offline skincare business and modern trade operations.
• Proven experience in account management or key account support.
• Excellent communication, negotiation, and relationship management skills.
• Strong analytical skills with solid Excel proficiency.

Responsibilities

• Manage and develop relationships with offline accounts.
• Drive offline sales performance including sell-in and stock management.
• Lead communication and commercial negotiations with partners.
• Monitor and analyze account performance by channel.
• Ensure effective execution of product launches and promotions.
• Track competitor activity and market trends.
• Coordinate closely with internal teams for smooth execution.

Skills

Account management

Negotiation skills

Communication skills

Analytical skills

Excel proficiency

Job description

About US

Mizuhada Group MLS is a subsidiary of Mizuhada Group (Thailand), the owner and developer of leading skincare and cosmetics brands such as MizuMi and Gentle Colors. We are responsible for driving sales, distribution, and market expansion across both online and offline channels, working closely with strategic retail and platform partners. With a strong focus on the beauty and skincare industry, Mizuhada Group MLS combines brand expertise, market insight, and execution excellence to grow our brands in the region.

The Account Manager is responsible for managing and growing offline sales accounts, with a strong focus on modern trade and key retail partners. This role requires solid understanding of the skincare business in offline channels, strong communication skills, and the ability to manage relationships and negotiate with partners to drive sustainable sales growth.

Key Responsibilities

• Manage and develop relationships with offline accounts (e.g. Watsons, distributors, retail partners)
• Drive offline sales performance including sell-in, sell-out, stock management, and in-store execution
• Lead communication and commercial negotiations with partners on promotions, visibility, and joint activities
• Monitor and analyze account performance by channel, store, and SKU; prepare regular sales and business review reports
• Ensure effective execution of product launches, promotions, and in-store activities
• Track competitor activity, pricing, and market trends within the skincare category
• Coordinate closely with internal teams (marketing, supply chain, finance) to ensure smooth execution and account alignment

Requirements

• Strong understanding of offline skincare business / modern trade operations
• Proven experience in account management or key account support
• Excellent communication, negotiation, and relationship management skills
• Strong analytical skills with solid Excel proficiency
• Experience working with retail partners or distributors is highly preferred
• Strong proficiency in Excel