Account Manager, Clinical Solutions

RELX; Iskandar Puteri; On-site; MYR 60,000 - 90,000; Full time

Job summary

A global leader in information solutions seeks an Account Manager for Clinical Solutions across Singapore, Malaysia, and Brunei. Responsibilities include driving electronic sales growth, managing the sales process, and understanding market trends. The successful candidate will have a Bachelor's degree and 5-8 years of related experience. Strong sales skills, along with communication and analytical abilities, are essential. The role promotes a healthy work-life balance and offers a range of benefits.

Benefits

Medical Inpatient and Outpatient Insurance

Long Service Award

Flexible Working Arrangements

Access to Learning and Development Resources

Qualifications

• 5-8 years experience in sales or business development.
• Strong sales record in medical/nursing education or hospital segments.
• Fluency in English, both written and spoken.

Responsibilities

• Drive growth in electronic sales business across Singapore, Malaysia, and Brunei.
• Manage entire sales process with emphasis on new business sales.
• Develop an in-depth understanding of market trends.

Skills

Sales expertise

Communication skills

Analytical thinking

Market evaluation

Education

Bachelor's degree

Job description

Elsevier Health – Account Manager, Clinical Solutions (Singapore, Malaysia, Brunei)

Are you a talented sales professional?

Would you like to join a company that helps advance science, technology and health?

About the Team

Elsevier is part of the Reed Elsevier Group plc., which is a world leading provider of professional information solutions in science and health, legal, risk management, and business to business sectors.

As the world’s leading provider of science and health information, Elsevier serves more than 30 million scientists, students and health and information professionals worldwide. A global company headquartered in Amsterdam, employing more than 7000 people in 24 countries, we help customers advance science and health by providing world-class information and innovative tools that help them make critical decisions, enhance productivity and improve outcomes.

About the role

As an Account Manager, you will be responsible for new sales, customer engagement activities. You will build relationships with our customers to identify future opportunities and successfully negotiate and close deals. You will highlight risks and opportunities to the business and shape the use of data‑driven decision making.

The Clinical Solutions Account Manager (Singapore, Malaysia, Brunei) will be a key member of the SEA team helping to drive growth for our Health business in the region. The major focus area will be New Business generation.

Responsibilities

• Own and drive growth in our electronic sales business in Singapore, Malaysia, Brunei via new customer acquisition for our portfolio of e‑Sales products (e.g. ClinicalKey Physician, ClinicalKey AI, ClinicalKey Nursing, ClinicalKey Student, Amirsys, Complete Anatomy, Osmosis), across the academic (i.e. medical and nursing schools) and clinical (i.e. hospitals, clinics) market segments.

• Managing entire sales process to position Elsevier Health Science Solutions with an emphasis on new business sales.

• Contribute to developing a strong country marketing plan for Singapore, Malaysia, Brunei to drive thought leadership, brand awareness and product marketing, alongside the SEA Marketing and Customer Engagement team.

• Develop an in‑depth understanding of market and competitor trends, evaluate their impact on our business in Thailand & Vietnam, and recommend actions where needed to address these market developments.

• Support the Regional Manager (SEA) in strategizing, planning and executing for future business growth in Thailand & Vietnam, including exploring opportunities to extend into new market segments, channels and sub‑regions.

• Demonstrate product value and drive usage within the existing customer base to drive retention and uplift in our renewal business in Thailand, working both directly and through our authorized sales agent(s) as well as our Elsevier Customer Engagement, Customer Support and Product Sales teams.

Requirements:

• Minimum bachelor’s degree with strong academic track record.

• 5‑8 years experience in a sales, channel management and/or business development role. Strong sales record selling solutions into medical & nursing education and/or hospital segments will be a plus.

• Experience with managing agents/distributors and driving product usage among customers will be desirable.

• Fluency in English both written and spoken, with strong communication and presentation skills. Analytical thinker with ability to effectively appraise market situation and identify and implement innovative approaches to match the market needs.

• Be highly motivated with the capacity to work under pressure, with tight deadlines while maintaining high standards and able to multi‑task.

• Analytical thinker with ability to effectively appraise market situation and identify and implement innovative approaches to match the market needs.

• Be highly motivated with the capacity to work under pressure, with tight deadlines while maintaining high standards and able to multi‑task.

Work in a way that works for you

We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long‑term goals.

Working for you

We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:

• Medical Inpatient and Outpatient Insurance: Coverage for your healthcare needs.

• Long Service Award: Recognition for your dedication and loyalty.

• Flexible Working Arrangements: Balance work and personal life effectively.

• Access to Learning and Development Resources: Empowering your professional growth.

About the Business

A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world’s grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world.

We know your well‑being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.

We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1‑855‑833‑5120.

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We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

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